Evangelina R. Sister
Cainta,Province of Rizal
Summary
Results-driven Billing and Collection Analyst with over 20 years in financial operations and data analysis. Improved collection rates and billing accuracy while mentoring teams to enhance productivity. Skilled in Excel and process optimization, focused on delivering operational efficiency and client satisfaction..
Overview
30
30
years of professional experience
Work History
Billing and Collection Officer
Metro Sanitas Corporation
Pasig, Metro Manila, Philippines
03.2026 - 05.2026
- Conducted regular reviews of operations and identified areas for improvement.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Senior Collection Specialist
SkyCable Corporation
Quezon City, Metro Manila, Philippines
09.2018 - 12.2025
- Oversaw operations of debt collection agencies to ensure compliance and efficiency.
- Trained junior collectors on call handling, compliance requirements, and account resolution practices.
- Enhanced collections efficiency by implementing strategic plans and procedures to optimize revenue recovery.
Billing/Quality Assurance Analyst
SkyCable Corporation
08.2007 - 09.2018
- Ensured billing accuracy for corporate and commercial accounts, enhancing trust in financial reporting.
- Resolved billing disputes through client visits and account reconciliations, improving client satisfaction and retention.
- Conducted User Acceptance Testing (UAT) for new billing systems, facilitating smooth implementation and user adoption.
Accounts Receivable Analyst
SkyCable Corporation
01.2004 - 07.2007
- Monitored aging reports, followed up on overdue balances, and supported collection activities.
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Reconciled customer accounts, resolving payment discrepancies and maintaining accurate receivable records.
Accounts Receivable Analyst
Philippine Home Cable Holdings,Inc.
San Juan, Metro Manila, Philippines
03.1996 - 12.2003
- Mentored new members on scripts and strategies to enhance onboarding and performance.
- Shaped best practices within the team through regular review meetings focused on enhancing overall performance in accounts receivable functions.
- Analyzed aging reports to identify trends and patterns causing missed collections.
Education
Bachelor of Science - Business Economics
Polytechnic University of The Philippines
Santa Mesa, Metro ManilaSkills
- Billing management
- Debt recovery strategies
- Revenue optimization
- Process improvement
- Report writing
- Client relations
- Team collaboration
Section name
Quezon City, Metro Manila, Philippines 10 2 0 1 8 - 0 2 / 2 0 2 4
Personal Information
Title: BILLING AND COLLECTION AR ANALYST
Timeline
Billing and Collection Officer
Metro Sanitas Corporation
03.2026 - 05.2026
Senior Collection Specialist
SkyCable Corporation
09.2018 - 12.2025
Billing/Quality Assurance Analyst
SkyCable Corporation
08.2007 - 09.2018
Accounts Receivable Analyst
SkyCable Corporation
01.2004 - 07.2007
Accounts Receivable Analyst
Philippine Home Cable Holdings,Inc.
03.1996 - 12.2003
Bachelor of Science - Business Economics
Polytechnic University of The Philippines