EUGENIA SUMAGUE
QCA SUPERVISOR II
STO. TOMAS, BATANGAS
Summary
Accomplished QCA Supervisor II at Sanyo Plastic Philippines Inc., skilled in operations management and process improvement. Demonstrated expertise in customer relations and leading quality assurance initiatives. Skilled in people management and analytical thinking, with a proven track record in addressing customer quality concerns and driving cross-departmental improvements.
Overview
20
20
years of professional experience
Work History
QCA SUPERVISOR II
SANYO PLASTIC PHILIPPINES INC.
10.2008 - Current
- MANAGE AND OVERSEE THE OVERALL ACTIVITIES OF THE QCA DEPARTMENT, WHICH INCLUDES INCOMING INSPECTION, IN-PROCESS INSPECTION, AND OUTGOING INSPECTION.
- WINDOW PERSON TO ALL CUSTOMERS REGARDING QUALITY CONCERNS AND OTHER QUALITY MANAGEMENT SYSTEM CONCERNS.
- HANDLES ALL QUALITY ISSUES, INCLUDING CUSTOMER COMPLAINTS AND THE REQUIRED REPORTS, AUDITS, AND OTHER REQUESTS FOR CUSTOMER SUPPORT.
- HANDLES AND MONITORS ALL OF THE CUSTOMER'S PPAP REQUIREMENTS DURING THE DEVELOPMENT PHASE OF THE PRODUCTS.
- INITIATES AND CONDUCTS MEETINGS WITH ALL DEPARTMENTS REGARDING QUALITY ISSUES AND IMPROVEMENTS
- REVIEW, REQUEST AND DELIVER TRAINING TO ALL MEMBERS
- QMS AND EMS CERTIFIED AUDITOR; CLIENT CERTIFIED QMS AUDITOR AS WELL
PRODUCTION LINE ENGINEER
MITSUBA PHILIPPINES CORPORATION
05.2005 - 10.2008
- FOCUS ON LINE IMPROVEMENTS TO INCREASE PRODUCTIVITY AND REDUCE REJECTIONS
Education
Bachelor of Science - Industrial Engineering
POLYTECHNIC UNIVESITY OF THE PHILIPPINES
STO. TOMAS, BATANGAS 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Analytical thinking
Written communication
Process analysis
Audit reporting
Timeline
QCA SUPERVISOR II
SANYO PLASTIC PHILIPPINES INC.
10.2008 - Current
PRODUCTION LINE ENGINEER
MITSUBA PHILIPPINES CORPORATION
05.2005 - 10.2008
Bachelor of Science - Industrial Engineering
POLYTECHNIC UNIVESITY OF THE PHILIPPINES
04.2001 -
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