Errol Benedict Canono
Virtual Assistant
Sariaya, Quezon
Summary
Experienced professional with a strong background in data entry, administrative support, and virtual assistance. Skilled in organizing information, managing records, and maintaining accurate documentation. Detail-oriented, reliable, and compassionate, with a humanitarian mindset and a genuine commitment to helping teams and communities work more efficiently and effectively.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Product Content Specialist
Rona
11.2024 - 11.2025
- Compared and analyzed pricing of automotive products across competitors and platforms
- Ensured product titles, descriptions, and specifications were consistent and error-free
- Helped maintain product catalog and update pricing based on competitor analysis
- Monitored competitor websites and adjusted pricing to maintain market competitiveness
Content Screening Specialist (Project-Based)
Deblo Massi
08.2025 - 09.2025
- Monitored YouTube search results to identify and remove videos containing malicious software, reverse-engineered harmful files, and spam content
- Enforced copyright policies by flagging and taking down unauthorized or infringing videos
- Generated detailed reports on removed content and escalated critical cases for further review
- Trained new team members on content enforcement protocols and moderation tools
- Utilized LS2.app for efficient flagging, categorization, and tracking of YouTube content violations
Flight Booking Coordinator / Scheduler
ApprovedJets
01.2024 - 07.2024
- Managed and coordinated flight bookings and schedules for VIP and elite clients
- Handled changes and cancellations efficiently to ensure client satisfaction
- Provided personalized, high-level customer service aligned with the unique preferences and expectations of premium clients.
- Ensured clients have required documents.
Virtual Assistant
Synapse Research Ltd.
03.2022 - 10.2023
- Managed and oversaw daily operations of the Discord server to maintain a vibrant community
- Utilized common Discord bots for moderation tasks, including automating rule enforcement
- Set up and organized channels, roles, and permissions to optimize community interaction and accessibility
- Provided support and guidance to community members, addressing questions about Discord usage and community guidelines
- Hosted and facilitated community events, discussions, and activities to boost engagement
- Ensured server security by implementing measures to protect against potential threats
General Virtual Assistant
AssistMei
01.2019 - 01.2022
- Performed accurate data entry and maintained organized records across various platforms.
- Edited images using Photoshop for web, social media, and marketing use.
- Generated targeted leads through online research and prospecting tools.
- Performed focused research to identify companies in particular industries and service areas for marketing and sales campaigns.
Education
Bachelor of Science - Information Technology
MSU-IIT
Iligan City 04.2001 -
High School Diploma -
La Salle Academy
Iligan City 04.2001 -
Skills
Database management expertise
Ticketing system
Metadata Management
Data Entry & Reporting
Content Moderation
Community Moderation
Customer Support
Customer Service
Email Management
Timeline
Content Screening Specialist (Project-Based)
Deblo Massi
08.2025 - 09.2025
Product Content Specialist
Rona
11.2024 - 11.2025
Flight Booking Coordinator / Scheduler
ApprovedJets
01.2024 - 07.2024
Virtual Assistant
Synapse Research Ltd.
03.2022 - 10.2023
General Virtual Assistant
AssistMei
01.2019 - 01.2022
Bachelor of Science - Information Technology
MSU-IIT
04.2001 -
High School Diploma -
La Salle Academy
04.2001 -