Summary
Overview
Work History
Education
Skills
Timeline
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Errol Benedict Canono

Errol Benedict Canono

Virtual Assistant
Sariaya, Quezon

Summary

Results-driven professional with specialized experience in content moderation and customer service. Skilled in database management and community engagement to support smooth operations and maximize client satisfaction. Demonstrated success in optimizing product validation processes and sustaining competitive market positioning. Proficient in leveraging metadata management to enhance efficiency and accuracy across varied digital platforms.

Overview

7
7
years of professional experience
1
1
Language

Work History

E-Commerce Product Validation

RCCW
11.2024 - Current
  • Compared and analyzed pricing of automotive products across competitors and platforms
  • Ensured product titles, descriptions, and specifications were consistent and error-free
  • Helped maintain product catalog and update pricing based on competitor analysis
  • Monitored competitor websites and adjusted pricing to maintain market competitiveness


Content Screening Specialist (Project-Based)

Deblo Massi
08.2025 - Current
  • Monitored YouTube search results to identify and remove videos containing malicious software, reverse-engineered harmful files, and spam content
  • Enforced copyright policies by flagging and taking down unauthorized or infringing videos
  • Generated detailed reports on removed content and escalated critical cases for further review
  • Trained new team members on content enforcement protocols and moderation tools
  • Utilized LS2.app for efficient flagging, categorization, and tracking of YouTube content violations

Flight Booking Coordinator / Scheduler

Aaron Wilson | Approved Jets
01.2024 - 07.2024
  • Managed and coordinated flight bookings and schedules for VIP and elite clients
  • Handled changes and cancellations efficiently to ensure client satisfaction
  • Provided personalized, high-level customer service aligned with the unique preferences and expectations of premium clients.
  • Ensured clients have required documents.

Virtual Assistant

Synapse Research Ltd.
03.2022 - 10.2023
  • Managed and oversaw daily operations of the Discord server to maintain a vibrant community
  • Utilized common Discord bots for moderation tasks, including automating rule enforcement
  • Set up and organized channels, roles, and permissions to optimize community interaction and accessibility
  • Provided support and guidance to community members, addressing questions about Discord usage and community guidelines
  • Hosted and facilitated community events, discussions, and activities to boost engagement
  • Ensured server security by implementing measures to protect against potential threats

General Virtual Assistant

Eulilah Dayanan | AssistMei
01.2019 - 01.2022
  • Performed accurate data entry and maintained organized records across various platforms.
  • Edited images using Photoshop for web, social media, and marketing use.
  • Generated targeted leads through online research and prospecting tools.
  • Performed focused research to identify companies in particular industries and service areas for marketing and sales campaigns.

Education

Bachelor of Science - Information Technology

MSU-IIT
Iligan City
04.2001 -

High School Diploma -

La Salle Academy
Iligan City
04.2001 -

Skills

Database management expertise

Timeline

Content Screening Specialist (Project-Based)

Deblo Massi
08.2025 - Current

E-Commerce Product Validation

RCCW
11.2024 - Current

Flight Booking Coordinator / Scheduler

Aaron Wilson | Approved Jets
01.2024 - 07.2024

Virtual Assistant

Synapse Research Ltd.
03.2022 - 10.2023

General Virtual Assistant

Eulilah Dayanan | AssistMei
01.2019 - 01.2022

Bachelor of Science - Information Technology

MSU-IIT
04.2001 -

High School Diploma -

La Salle Academy
04.2001 -
Errol Benedict CanonoVirtual Assistant