Innovative, goal-oriented management professional with a Bachelor's Degree in Business Administration, specializing in Financial Management. Graduated from the National College of Business and Arts in April 2018. Experienced in collaborating with various private organizations, acquiring invaluable knowledge and expertise in thefield. Teachable, hardworking, dedicated, and persistent, I embody these values in all aspects of life. A dedicated team player skilled in mediation and conflict resolution, committed to fostering support and driving company growth through compassion. Outside of work, I enjoy traveling, reading, listening to music, and occasionally dining out with family and friends.
Hi, I’m
Erika L. Abanto
Quezon City
Summary
Overview
7
years of professional experience
Work History
Clarm Speed Lending Corp.
Liaison Coordinator/Secretary/Clerk
01.2024 - Current
Job overview
- Enhanced communication between departments by organizing and leading regular interdepartmental meetings.
- Managed multiple concurrent projects, prioritizing tasks based on urgency and importance for optimal time management.
- Contributed to the development of strategic plans, offering insights from liaisons'' perspectives for informed decisionmaking.
Houseware Plaza - Jack Trading
Sales Clerk/Admin
07.2023 - 12.2023
Job overview
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
24/7 Intouch - BPO Company
Customer Service Representative
09.2022 - 03.2023
Job overview
- Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Self-employeed
Online Reseller
02.2020 - 09.2022
Job overview
- Enhanced product descriptions with well-researched content and visually appealing photos, capture buyer attention and improve conversion rates.
- Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
All Angles Media Corp
Executive Assistant
12.2018 - 02.2020
Job overview
- Scheduling a shoot or events
- Coordinating clients
- Manage and prioritize our partners schedules to ensure that their time is focused on critical, strategic issues
- Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention
Sta Lucia Realty
Registration Staff
07.2018 - 12.2018
Job overview
- Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention
- Processing of titles
- Encoding BIR and etc
Asti Parfum
Sales Lady
09.2017 - 12.2017
Job overview
- We joined on famous bazaar it is also known as NOEL BAZAAR where is an actress/actor going to show and sell their clothes like Gloc 9 famous Rapper in our country
Education
BloggymarygroupQuezon City
No Degree from Freelancing Realty Virtual Assistant
10.2024
University Overview
FHMOMS ONLINE UNIVERSITYQuezon City
No Degree from General Virtual Assistant
04.2022
University Overview
National College of Business And ArtsQuezon City
Bachelor's Degree from Business Administration major in Financial Management
04.2018
University Overview
Skills
- Administrative Support
- Client Relationship Management
- Customer Service Satisfaction
- Internet Research
- Social Media Management
- Email Marketing
- Basic Graphic Designing
- Relationship Management
- Sales Support
- Meeting facilitation
- Media Relations
- Interpersonal abilities
- Time Management
Toolsandapps
Toolsandapps
- MS Office
- Google+
- Google Drive
- Mailchimp
- Wordpress
- Zoom
- Skype
- Canva
- Monday.com
- ManyChat
- Asana
- Trello
- Slack
- Calendly
Timeline
Liaison Coordinator/Secretary/Clerk
Clarm Speed Lending Corp.
01.2024 - Current
Sales Clerk/Admin
Houseware Plaza - Jack Trading
07.2023 - 12.2023
Customer Service Representative
24/7 Intouch - BPO Company
09.2022 - 03.2023
Online Reseller
Self-employeed
02.2020 - 09.2022
Executive Assistant
All Angles Media Corp
12.2018 - 02.2020
Registration Staff
Sta Lucia Realty
07.2018 - 12.2018
Sales Lady
Asti Parfum
09.2017 - 12.2017
Bloggymarygroup
No Degree from Freelancing Realty Virtual Assistant
FHMOMS ONLINE UNIVERSITY
No Degree from General Virtual Assistant
National College of Business And Arts
Bachelor's Degree from Business Administration major in Financial Management
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