To extend my abilities and enhance my skills on communicating using English language. To be able to provide excellent customer service to customers and clients.
Chat support for Netflix users, Billing and Technical Support. Handled multiple customers at the same time. High Average.
Did investigation on possible fraud transactions and activity. Also did Retentions, Collections and Customer Service. Excellent turn around time for investigations. Exceeded the quotas.
Did Inbound calls for Filing disputes and claims for PayPal Customers.
Financial Fraud Investigator
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