Erica Gifford
Castillejos, Province Of Zambales,ZMB
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Dynamic individual with hands-on experience in Reich Property Management and Development Corp. and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
Work History
Corporate Secretary
Reich Property Management and Development Corp
04.2025 - 03.2026
- Assisted in preparing board meeting agendas and minutes to ensure accurate documentation.
- Coordinated communication between executive management and board members for seamless operations.
- Maintained corporate records and documents, ensuring compliance with regulatory requirements.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Played a crucial role in maintaining investor confidence by proactively addressing any concerns or issues related to property management.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Secretary
Perena's Charms & Crystals
02.2024 - 04.2025
- Developed and implemented sales strategies to enhance product visibility and customer engagement.
- Oversaw inventory management to ensure optimal stock levels and minimize loss.
- Established strong relationships with key customers, enhancing loyalty and repeat business.
- Managed scheduling and appointment coordination for executives, ensuring efficient time management.
- Served as gatekeeper for incoming requests, prioritizing tasks according to urgency or importance level.
- Handled confidential information with discretion, maintaining trust among high-profile clientele.
- Maintained organized filing systems for documents, enhancing retrieval efficiency and data accuracy.
LGU-Barangay Secretary
Local Government Unit - Barangay Magsaysay
03.2014 - 02.2024
- Coordinated daily office operations and maintained organized filing systems.
- Managed appointment scheduling and maintained calendars for multiple executives.
- Assisted in preparing correspondence, reports, and presentations for team meetings.
- Handled customer inquiries and resolved issues to enhance client satisfaction.
- Developed office procedures that improved workflow and task completion times.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Improved office workflow by redesigning document submission process.
Education
Associate in Computer Secretarial - Computer Information Systems
Freeport Institute For Research Science & Technologies
Subic Bay Freeport Zone, Province Of Zambales, Philippines03-2005
Skills
- Document processing
- Document drafting
- Calendar management
- Expense reporting
- Fast learner
- Effective communication
- Document and file management
- Office management
Timeline
Corporate Secretary
Reich Property Management and Development Corp
04.2025 - 03.2026
Secretary
Perena's Charms & Crystals
02.2024 - 04.2025
LGU-Barangay Secretary
Local Government Unit - Barangay Magsaysay
03.2014 - 02.2024
Associate in Computer Secretarial - Computer Information Systems
Freeport Institute For Research Science & Technologies