Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ENGR. JHANN RIEL E. SALINAS

IT SUPPORT TECHNICIAN
MIDSAYAP

Summary

Dynamic IT Technical Support Intern at IBEX FELCRIS, adept at enhancing user satisfaction through effective technical issue analysis and innovative solutions. Skilled in software installation and hardware configuration, I successfully contributed to IT project completions while maintaining professionalism and collaboration with colleagues.

Overview

1
1
Certification

Work History

IT Technical Support Intern

IBEX FELCRIS
06.2025 - 07.2025
  • Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
  • Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
  • Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.
  • Collaborated with colleagues to implement innovative solutions for recurring technical challenges.

Education

Bachelor of Science - Computer Engineering

NOTRE DAME OF MIDSAYAP COLLEGE
MIDSAYAP, NORTH COTABATO, PHILIPPINES
04.2001 -

Skills

Software installation

Software updates

Hardware configuration

Technical issues analysis

Network configuration

Technical support

Certification

[• IT Customer Support Basic Course ], [Cisco Networking Academy] - [APRIL 2026]

Timeline

IT Technical Support Intern

IBEX FELCRIS
06.2025 - 07.2025

Bachelor of Science - Computer Engineering

NOTRE DAME OF MIDSAYAP COLLEGE
04.2001 -
ENGR. JHANN RIEL E. SALINASIT SUPPORT TECHNICIAN