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Thorough Quality Assurance Manager creates successful quality assurance strategies and processes. Accomplished at identifying deficiencies and initiating solutions to problems. Experienced performing both process and outbound inspections.
Hi, I’m
ENDRIEU SHERARD L. LIM
Senior Quality Assurance Manager
Bonifacio Global City
Summary
Overview
11
years of professional experience
3
Languages
Work History
Campus Crusade For Christ Inc
Innovation Hub Program Development Personnel
06.2023 - 11.2023
Job overview
- Improved internal communications by developing comprehensive documentation and reporting systems.
- Fostered a collaborative work environment, promoting open communication and teamwork to ensure project success and efficient problemsolving.
- Ensured compliance with industry regulations and company policies throughout all stages of program development.
- Trained and mentored team members in best practices for effective program management and execution.
CastingApp
Senior Quality Assurance Manager
02.2022 - 04.2023
Job overview
- Mentored junior team members, fostering a culture of continuous learning and professional development within the department.
- Conducted in-depth post-mortem analyses following project completion, identifying lessons learned and opportunities for improvement in future initiatives.
- Cultivated strong relationships with vendors and suppliers, negotiating favorable terms while maintaining strict adherence to quality standards.
- Implemented robust risk management strategies to identify potential issues early on, mitigating potential negative impacts on project timelines and budgets.
Simplus
Associate Consultant (Salesforce Admin, CPQ, QA)
07.2019 - 01.2022
Job overview
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.
MGC New Life Christian Academy
Teacher / IT Staff
06.2014 - 05.2019
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Thought computer class Nursery till Grade 3, Grade 8.
- Helped out teachers for their IT needs.
- Helped out during school events and outreaches.
Watsons Personal Care Store
Retail Executive
11.2012 - 11.2013
Job overview
- Collaborated with corporate teams on promotional events, maximizing store visibility within the community.
- Enhanced store appearance with effective visual merchandising layouts and eye-catching displays.
- Fostered an inclusive company culture by promoting diversity and inclusion, contributing to a positive work environment for all employees.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets.
- Addressed customer issues promptly, resolving complaints and maintaining high levels of customer retention.
- Evaluated employee performance regularly, providing constructive feedback and setting achievable goals for career development.
Education
De La Salle - College of Saint BenildeTaft Ave, Malate, Manila
Bachelor of Arts from Multi-Media Arts
04.2001
University Overview
MGC New Life Christian AcademyTaguig, Metro Manila, Philippines
High School Diploma
04.2001
University Overview
Skills
Customer Service
Software
OBS
Microsoft Word/Excel/Power Point
Pages / Numbers / Keynote
Interests
Gaming
Anime
Music
Photography
Timeline
Innovation Hub Program Development Personnel
Campus Crusade For Christ Inc
06.2023 - 11.2023
Senior Quality Assurance Manager
CastingApp
02.2022 - 04.2023
Associate Consultant (Salesforce Admin, CPQ, QA)
Simplus
07.2019 - 01.2022
Teacher / IT Staff
MGC New Life Christian Academy
06.2014 - 05.2019
Retail Executive
Watsons Personal Care Store
11.2012 - 11.2013
De La Salle - College of Saint Benilde
Bachelor of Arts from Multi-Media Arts
04.2001
MGC New Life Christian Academy
High School Diploma
04.2001
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