Emma Grace Butuan
Victoria Country Homes, Obay Polanco
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
18
18
years of professional experience
Work History
Store Supervisor/ Customer Relation Officer
Lee Plaza City Central
Dipolog City, Province Of Zamboanga Del Norte, Philippines
09.2014 - 07.2021
- To Oversee the area operation by managing the People,Place,Products and Patron.
- Ensure unforgettable and positive Customer experience which translates into sales profit.
- Managing Customer Relationship and work very closely with sales to identify service issues and works with operation supervisors to develop and implement long lasting solutions and provide excellent customer service.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
Store In-Charge
East Cost Warehouse Centre
Dapitan, Province Of Zamboanga Del Norte, Philippines
08.2003 - 06.2013
- DUTIES AND RESPONSIBILITIES
● Fund management
● patron management
● store keeper
● payroll incharge
● sales auditorReduced
Education
Bachelor of Science - (BSED )Major in Mathematics
JOSE RIZAL MEMORIAL STATE UNIVERSITY
Lower Turno Dipolog City03.2011
Skills
- Computer literate
- Ability to Work Under Pressure
● Time Management
● Self-motivation
● Leadership /Adaptability
Timeline
Store Supervisor/ Customer Relation Officer
Lee Plaza City Central
09.2014 - 07.2021
Store In-Charge
East Cost Warehouse Centre
08.2003 - 06.2013
Bachelor of Science - (BSED )Major in Mathematics
JOSE RIZAL MEMORIAL STATE UNIVERSITY