ELICAR MAHAWAN
Property Manager
Dumaguete City,Negros Oriental
Summary
Detail-oriented Executive Virtual Assistant with over 6 years of experience
supporting executives, managing client data, and handling CRM platforms.
Adept at streamlining administrative processes, managing communications, and
improving customer experience. Seeking to contribute to a dynamic team with my technical skills and proactive mindset.
Overview
15
15
years of professional experience
Work History
Property & Operations Support
Family-Owned Resort & Restaurant
Dauin, Negros Oriental
03.2026 - Current
- Handled 50 guest inquiries weekly while coordinating reservations, check-ins, check-outs, and stay-related concerns.
- Coordinated room readiness with housekeeping and supported Calendar & schedule management for daily property operations.
- Monitored property issues, arranged maintenance follow-up, and tracked repairs through to completion.
- Supported Staff & vendor coordination by liaising with suppliers, contractors, and service providers when operational needs arose.
Data Manager /Property Manager
CONVERT LLC
07.2022 - 12.2025
- Maintained 50 client records weekly across CRM and database systems to keep campaign data current.
- Managed client and campaign data for real estate and mortgage projects, including lead information, contacts, appointments, and DNC records.
- Produced reporting, scorecards, and objective tracking updates to support daily operational decisions and campaign oversight.
- Coordinated with clients and team members on data requests, priorities, training needs, and workflow improvements in a remote setting.
Executive Assistant / Property Manager
CLOUDSTAFF PHILIPPINES
09.2020 - 04.2022
- Handled client emails and internal messages with clear, professional communication across daily support needs.
- Maintained accurate client records, updated documentation, and supported data entry with strong attention to detail.
- Researched information, resolved routine customer questions, and supported general administrative tasks as needed.
Team Leader, Sales Operations
Applied Balance Media Inc.
04.2012 - 03.2017
- Delivered customer support across technical, telecommunications, healthcare, travel, and banking-related inquiries with a clear, service-focused approach.
- Supported chargeback operations by investigating account issues, documenting findings, and maintaining accurate case records.
- Coordinated team workflows as a Team Leader, aligning daily priorities and supporting colleagues with performance follow-up.
Education
Bachelor's Degree - Information Technology
Foundation University
Dumaguete City, Negros Oriental03-2017
Skills
Calendar & schedule management
Property management support
Executive & personal assistance
Staff & vendor coordination
Confidential information handling
Data management & data accuracy
CRM & database management
Microsoft Excel
Reporting & spreadsheet management
Documentation & record keeping
Personal Information
Availability: Available for Remote Work | Flexible Schedule
ADDITIONAL INFORMATION
- Experienced working with international clients and remote teams
- Strong computer and data management skills
- Comfortable handling confidential information
- Available for remote work
- Flexible and willing to learn Australian property management procedures and systems
- Willing to undergo training and further develop knowledge of PropertyMe, Inspection Express, REA, Ignite, and Flatmate
Timeline
Property & Operations Support
Family-Owned Resort & Restaurant
03.2026 - Current
Data Manager /Property Manager
CONVERT LLC
07.2022 - 12.2025
Executive Assistant / Property Manager
CLOUDSTAFF PHILIPPINES
09.2020 - 04.2022
Team Leader, Sales Operations
Applied Balance Media Inc.
04.2012 - 03.2017
Bachelor's Degree - Information Technology
Foundation University