Edriel A. Nacario
BS Psychology Graduate
Irenland Subdivision Brgy. Ibabang Taykin Liliw, Laguna
Summary
- Aims to cultivate competencies and acquire knowledge that are valuable both for their professional growth and for the institution's and organizations' overall success. An individual who practices their skills, integrity, and capabilities with optimal results.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- A hardworking and passionate job seeker with strong organizational skills eager to secure at least an entry-level position. Ready to help the team achieve company goals.
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
- A detail-oriented person with strong organizational skills with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Debt and Collections Officer
Experia Industries
Parañaque
09.2023 - Current
- Assisted debtors in setting up payment plans to recover overdue balances.
- Monitored accounts for compliance with established payment plans and flagged noncompliances.
- Initiated negotiations for debt recovery through email, telephone, and mail contact.
- Maintained a high volume of calls and met the demands of a busy and productive group.
- Set updrafts and processed immediate payments after conducting thorough research and analysis of the account.
- Follows Fair Debt Collection Practice for fully compliant activities above the company instructions and tasks.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Processed payments and applied them to customer balances.
- Used probing techniques to determine debtors' reasons for delinquency.
Freelancer
Self-Employed
Liliw, Laguna
01.2021 - Current
- Collaborated with clients to define project requirements and deliverables.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
Academic Commissioner
Agency; Trident University International
American InterContinental University System
08.2022 - 01.2023
- Maintained professional demeanor by staying calm when addressing queries and concerns.
- Finishes all research based outputs and activities for different subjects and courses every month with a weekly submission for 5-10 accounts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of transactions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed outputs based on broad guidance and direction with 95-100% scores in return.
- Manages academic accounts and attend to all requirements of each units per session.
Education
Bachelor of Science - Psychology
08.2019 - 07.2023
- Dean's Lister
- TDP - Scholar
- Magna Cum Laude in BS Psychology
- Elected Auditor of the Supreme Student Council
- Elected President of the College of Arts and Sciences - Student Organization
- CAS Days and Night - Essay Writing Contest, 1st placer
- 70 TOP OUTSTANDING STUDENTS OF LSPU, Awardee
- Student Regent Exemplary Award in Service
- Supreme Student Council Service Awardee
- Supreme Student Council Leadership Awardee
- Ticket Committee Management OIC LSPU SCC – LSPU Wide and Community Concert for a Cause: SILAKBAY
- Delegate - Partnership Training with the University of the Philippines – JPIA Philippine Financial Summit 2022
- Delegate – Junior Chambers International PH Emerging Leaders the NextGen Change Maker
- Youth For Sol - Executive Officer, 2022-Present
- AKAY - Youth Core Member
- Global Youth Summit - Core Volunteer/Organizer
- Office of the Vice Governor - Volunteer, Present
- Resource Speaker, 3-Day Youth Resilience Training of DENR - Nationwide
- CLINICAL SETTING - National Center for Mental Health – Mandaluyong City
- INDUSTRIAL SETTING - Provincial Disaster Risk Reduction Management Office – Laguna
- EDUCATIONAL SETTING: Talangan – TINHS Guidance Office
- as Supreme Student Council Auditor:
- Leadership And Recreational Activity (Event Head)
- LTO Training (Event Head/Event-Student Assistant)
- Club Launching Party (Event Co-Head)
- DRRM Community Preparedness Orientation/Training (Officer)
- LSPUWIDE 70th Founding Anniversary (Activity Head/Tally Sheets Creator)
- Community Outreach Program (Officer/Host)
- Pride Month Celebration (Judge/Activity Head)
- Encounters With God (Activity Head)
- Festivals Of Talent (Judge and Activity Head)
- Red Cross Partnership: Blood Donation Drive (Officer)
- Recollection: February Fair (Judge/Event Head)
- Local Leadership Training (Judge/Activity Head)
- Virtual Paskuhan (Judge/Activity Head)
- Vaccination Drive (Officer
- Local Turn Over Ceremony (Officer)
- 2 Term - Accomplishment Report Outputs as Auditor
- 2-Term Social Media manager and content creator for Motivational Posting Project - SSC
- 3 Narrative Reports for SSC Accomplishment Report
- 1 Section-Narrative Report for Federated SCC
- Undergraduate Thesis – LGBTQIA+ Community Media Representation: Recalibration of Human Perception on Sexual Orientation, Gender Identity and Expression
- as President/Event Head/Activity Head of the College of Arts and Sciences - Student Organization:
- Oath Taking Ceremony
- LAMYAK: CAS Days and Night
- SIGASIG: Leadership Training
- KINAADMAN: 4-Days Coaching Seminar – Life After College
- SIBOL: Tree Planting Activity
- Author of By Laws and Amendments, and first-ever Organization Logo
- Co-Author of Accomplishment Report and Financial Report
- Participant - “AKO NAMAN MUNA: A Journey of finding love within ourselves”
- Participant - “GENDER-BASED VIOLENCE: The LGBTQ+ Experience”
- Participant - “I'M A PRIORITY: How to maintain wellbeing and self-worth”
- Participant - “STOP THE STIGMA: Reaching out for help is brave”
- Participant - “Leadership Training of Sulong Party
- Participant - “Hello, I need Help! Teleconsultation in the Midst of Pandemic"
- Participant - “Turn the Tide on Climate Anxiety: How to Protect your Mental Health and the Planet”
- Participant - “2nd International Leadership Development Initiative in the New Normal”
- Participant - “Shape Philippines 2022 Summit "
- Participant - “Nourishing Healthy Lifestyle and Self Care among LSPU-SCC Students”
- Participant - Youth for Leadership Summit
- Talangan INHS – Peer Counseling Facilitator/Speaker
- Basic DRRM Seminar on PDRRMO
High School Diploma -
08.2017 - 05.2019
- With High Honors Distinction
- Leadership Awardee
- Awarded as Best in Social Sciences
- Awarded as Best in Work Immersion (Provincial Disaster Risk Reduction Management Office
- Work Immersion, Provincial Disaster Risk Reduction Management Office – Laguna
- Dean's Lister
- Humanities and Social Sciences, Representative of ACTS Student Government
- Elected President for Humanities and Social Sciences Society
- 1st place, Spoken Poetry Contest
- 1st place, Essay Writing Contest
- 1st place, Cheer dancing Competition
- 2-time Overall Champion in ACTS CC – Sports Festival
- 2nd place, Filipino Quiz Bee
- 2nd place, Dance sport Competition
High School Diploma -
08.2013 - 04.2017
- Honor Student 2013-2017
- Cluster, YES-O Auditor
- Elected President, YES-O Club
- Elected President, English Club
- Elected Vice-President, MAPEH Club
- Member of TINHS Teatro Digital for 3 years
- Won 1st place, Interpretative Dance Contest - District Level (2 consecutive years)
- Won 1st place, Interpretative Dance Contest - Division Level
- Won 2nd place, Interpretative Dance Contest - Division Level
- Regional Qualifier for Interpretative Dance Contest
- 2-Time Impromptu Speaking Champion
- 4th Placer, Science Impromptu Speaking Contest - District Leve
Skills
Knowledgeable and Experienced in Secretariat and Compilation Works
Proficient Auditing Skills
Facilitation, Leadership and Organizational Skills
Program Planning, Monitoring, Execution and Accomplishment
Written and Verbal Communication Skills
Financial Management
Account Reconciliation and Collections
Researching Data
MS Word and Excel Proficient
Professional Integrity
Critical Thinking Skills
Time Management Skills
Timeline
Debt and Collections Officer - Experia Industries
09.2023 - Current
Academic Commissioner - Agency; Trident University International
08.2022 - 01.2023
Freelancer - Self-Employed
01.2021 - Current
Laguna State Polytechnic University - Bachelor of Science, Psychology
08.2019 - 07.2023
ACTS Computer College - SHS - High School Diploma,
08.2017 - 05.2019
Talangan Integrated National School - High School Diploma,
08.2013 - 04.2017