DONITA IGLESIAS

Records, verifies and executes transactions according to process documentation. Handles issues related to the processes below.
• Close of Accounts & Runbook Monitoring

• Handling of OAF/Request for account extension/re-opening

• Preparation, coordination, and publishing of Closing Calendars to different stakeholders
• Escalation/follow up of closing issues including global technical issues
• Performance of GL Closing activities (GRIR, FCV, VAT Netting, AKM, AP Accrual, ARIEL/IFRS9)
• Training, Project Support and Continuous Improvement
• Data quality steering / stakeholder management Closing (JF/CCEN/Meetings)
Company Responsible (depending on Team Structure) under Closing and Reporting.

• Managed the subregion for LATAM Central America, UK, Ireland, and Mexico
• Monitoring of Expert activities on a daily basis (Service now tickets, Baseline monitoring, Workflow open items, and other adhoc activities
• Assuring that all vendor invoices will be handled within 2 days SLA by the whole team
• Coordinating with the Legal entities during handover of queries, Tax officers for tax related confirmation, and vendors when needed a particular document.

• Perform the day-to-day reconciliation of all Digital Suppliers across New Zealand, Australia and Malaysia.
• Keen checking and verifying of all vendor invoices for payment processing.
• Assuring that all vendor invoices will be included on payment batches processed every end of month, in accordance with payment due dates.
• Raising queries to Media Buyers in case the invoices are not tally with the insertion in the system(Pegasus/BCC), helping them with a solution for timely processing of payments.
• Coordinating with the Suppliers when there is a query with their invoices.

• Reviewing open accounts for collection efforts.
• Making outbound collection calls in a professional manner while keeping and improving customer relations.
• Collect customer payments in accordance with payment due dates.
• Review and monitor assigned accounts and all applicable collection reports.

• Administers the monthly Revenue billing of Smart Communications, Inc.
• Handles daily processing of Remittances to Corporate Partners.
• Handles individual overdraft cases for Smart Money
• Outbound calls for settlement of individual accounts with outstanding balance.
• Administers the processing of payments regarding the MasterCard Issuing/Acquiring transactions.
• Handles transaction cases that are subject for charge backs(other Billers).