Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
DOMINIQUE JOY TUA

DOMINIQUE JOY TUA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Accounts Management Analyst

Development Bank Of The Philippines
01.2022 - Current
  • Assists in the evaluation and packaging of loan applications
  • Queried databases for information needed for report processing
  • Prepares loan performance/monitoring reports
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.


Administrative Assistant

Development Bank Of The Philippines
10.2019 - Current
  • Monitored compliance and filing requirements in conjunction with staff and management.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performs other related functions that may be assigned by the supervisor from time to time.

Branch Personnel

Verite Corporation
02.2019 - 05.2019
  • Handles branch transactions such as remittance, insurance, other financial products/services
  • Provides clerical and administrative support to Cebuana Lhuillier branches in Zamboanga City

EMV Customer Assistant

LBP Service Corporation
07.2017 - 02.2018
  • Responsible for helping customers with questions or concerns regarding the Bank's products and services primarily the EMV card
  • Maintains positive customer relationships by ensuring high customer satisfaction level
  • Ensure all customer inquiries and concern thru phone and emails are satisfactorily managed, resolved and closed within agreed service level.

MAUNLAD
01.2013 - 03.2020
  • 00 Technical
  • BANGKO SENTRAL NG PILIPINAS /
  • KABALIKAT PARA SA
  • DEVELOPMENT BANK OF
  • THE PHI
  • GENDER AND DEVELOPMENT PROGRAM: GENDER
  • SENSITIVITY AND MAINSTREAMING

11.2020 - 01.2020
  • 00 Mandatory HRMG - LDD
  • VIRTUAL SESSION: ANTI-MONEY LAUNDERING AND DATA
  • PRIVACY MODULE

09.2003 - 03.2020

SERVICE RESET

05.2021 - 01.2020
  • Technical
  • JCP SEMINAR, JOEY C
  • PACHECO)
  • DEVELOPMENT FORUM ON FINANCIAL INCLUSION

- 03.2019
  • 50 Leadership
  • MS
  • JUDITH CATALAN-JANIOLA\
  • GENERAL SANTOS CITY POPULATION
  • MANAGEMENT OFFICE
  • CS FORM 212 (Revised 2017), Page 6 of 6

ASIAN HOSPITAL MEDICAL CENTER
03.2021 - 01.2019
  • 2021 3.00 Mandatory
  • DBP INFORMATION SECURITY RISK
  • MANAGEMENT DEPARTMENT, FINANCIAL CONSUMER PROTECTION (FCP) AWARENESS

EMV CUSTOMER

LBP SERVICE CORP
07.2024 - 02.2018
  • 00 Contractual NO

ZAMBOANGA NATIONAL HIGH SCHOOL WEST
1 1 - 12.2017
  • Continue on separate sheet if necessary)
  • V, EXPERIENCE (Include private employment
  • Start from your recent work) Description of duties should be indicated in the attached Work Experience sheet, DEPARTMENT / AGENCY / OFFICE / COMPANY MONTHLY GRADE (if applicable) STATUS OF GOV'T
  • FROM TO (Write in full) (Write in full) SALARY & STEP (Format "00-) / INCREMENT

LIST

DEAN'S, GRADUATE STUDIES
01.2013 - 01.2017
  • Continue on separate sheet if necessary)
  • SIGNATURE DATE
  • CS FORM 212 (Revised 2017), Page 1 of 6
  • N/A
  • N/A
  • N/

DORIS ASENETA NEBRES N/A COLEGIO DE STA, CIVIL SERVICE ELIGIBILITY
01.2009 - 01.2009
  • CECILIA
  • ZAMBOANGA CITY
  • CAREER SERVICE/ RA 1080 (BOARD/ BAR) RATING DATE OF LICENSE (if applicable)
  • UNDER SPECIAL LAWS/ CES/ CSEE
  • BARANGAY ELIGIBILITY / DRIVER'S LICENSE (If Applicable) EXAMINATION/
  • CONFERMENT
  • PLACE OF EXAMINATION/ CONFERMENT
  • NUMBER
  • Date of
  • Validity
  • CAREER SERVICE PROFESSIONAL LOCAL

I DEPARTMENT
- 01.2007
  • Technical
  • PROGRAM DEVELOPMENT AND
  • MANAGEMENT I DEPARTMENT
  • KNOW YOUR PRODUCT/PROGRAM (KYPP): ENHANCED DBP
  • LENDING PROGRAMS OF PROGRAM DEVELOPMENT AND
  • MANAGEMENT DEPARTMENT

CUSTOMER SERVICE

DBP COMPLIANCE MANAGEMENT
- 01.2004
  • 0 POST QUARANTINE

DBP CORPORATE PLANNING
1 1 - 01.2004
  • FINANCIAL PLANNING
  • AND TAX MANAGEMENT DEPARTMENT
  • AND LEARNING AND
  • FINANCIAL CONSUMER PROTECTION (FCP) AWARENESS eLEARNING, DATES SALARY/JOB/PAY, DEPARTMENT / AGENCY / OFFICE / COMPANY MONTHLY GRADE (if applicable) STATUS OF GOV'T
  • FROM TO (Write in full) (Write in full) SALARY & STEP (Format "00-) / INCREMENT, FINANCIAL PLANNING
  • AND TAX MANAGEMENT DEPARTMENT
  • AND LEARNING AND
  • FINANCIAL CONSUMER PROTECTION (FCP) AWARENESS eLEARNING, DEPARTMENT
  • IMPROVING THE ORGANIZATION AND CONTROL OF FILES
  • FOR EFFECTIVE RECORD-KEEPING

11.2029 - 01.2003
  • 00 Developmental
  • DBP SWMLG GAD FOCAL POINT
  • PERSON, Mandatory
  • LEARNING AND DEVELOPMENT
  • DEPARTMENT - HRMG
  • BUSINESS PLANNING TRAINING FOR PLANNING AND BUDGET
  • OFFICERS, .00 Developmental
  • DBP SWMLG GAD FOCAL POINT
  • PERSON

CHILDREN
01.2023 - 01.2003
  • Write full name and list all) DATE OF BIRTH (mm/dd/yyyy, Include private employment
  • Start from your recent work) Description of duties should be indicated in the attached Work Experience sheet, Mandatory
  • LEARNING AND DEVELOPMENT
  • DEPARTMENT - HRMG
  • BUSINESS PLANNING TRAINING FOR PLANNING AND BUDGET
  • OFFICERS

DBP COMPLIANCE MANAGEMENT
- 01.2002
  • GROUP
  • CASCADING SESSION ON THE DBP GUIDELINES ON
  • ALTERNATIVE, .00 Technical LDD - HRMG
  • ANTI-MONEY LAUNDERING (AML) E-TRAINING FOR NEW

Education

MBA -

Philippine Christian University
Cavite City
2026

Bachelor of Science - in Business Administration

Universidad De Zamboanga
Zamboanga City

Skills

  • Analytical Thinking
  • MS Excel
  • Team Collaboration
  • Documentation And Reporting

Certification

  • Civil Service Professional Eligibility

Languages

Filipino
English

Timeline

11.2029 - 01.2003

EMV CUSTOMER

LBP SERVICE CORP
07.2024 - 02.2018

CHILDREN
01.2023 - 01.2003

Accounts Management Analyst

Development Bank Of The Philippines
01.2022 - Current

SERVICE RESET

05.2021 - 01.2020

ASIAN HOSPITAL MEDICAL CENTER
03.2021 - 01.2019

11.2020 - 01.2020

Administrative Assistant

Development Bank Of The Philippines
10.2019 - Current

Branch Personnel

Verite Corporation
02.2019 - 05.2019

EMV Customer Assistant

LBP Service Corporation
07.2017 - 02.2018

MAUNLAD
01.2013 - 03.2020

LIST

DEAN'S, GRADUATE STUDIES
01.2013 - 01.2017

DORIS ASENETA NEBRES N/A COLEGIO DE STA, CIVIL SERVICE ELIGIBILITY
01.2009 - 01.2009

09.2003 - 03.2020

- 03.2019

I DEPARTMENT
- 01.2007

CUSTOMER SERVICE

DBP COMPLIANCE MANAGEMENT
- 01.2004

DBP COMPLIANCE MANAGEMENT
- 01.2002

MBA -

Philippine Christian University

Bachelor of Science - in Business Administration

Universidad De Zamboanga

ZAMBOANGA NATIONAL HIGH SCHOOL WEST
1 1 - 12.2017

DBP CORPORATE PLANNING
1 1 - 01.2004
DOMINIQUE JOY TUA