Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Dimas Agung Prabowo

Dimas Agung Prabowo

Gunung Sindur

Summary

Dynamic and results-driven professional with over 7 years of experience in the industrial sector, specializing in sales and customer relationship management. Known for consistently resolving complex challenges, enhancing customer satisfaction, and delivering cost-effective solutions that drive profitability. Proven ability to build meaningful connections with diverse clients across cultures, ensuring tailored service and long-term loyalty. Experienced in managing international client portfolios, navigating cross-border affairs, and adapting communication styles to meet varied market expectations. Adept at identifying customer needs, offering customized solutions, and supporting after-sales service with professionalism and care.

Overview

15
15
years of professional experience
1
1
Language

Work History

GA Staff

PT Pembangunan Perumahan (Persero) Tbk
08.2025 - Current
  • Specialty – Jr. Licensing and PR Staff
  • - Assisted in preparing and processing government licenses, permits, and compliance documents.
  • - Coordinated with regulatory agencies to ensure timely approval of company requirements.
  • - Managed public relations activities, including drafting announcements and handling internal communications.
  • - Maintained accurate records and monitored schedules for renewals of permits and licenses.

Sales Engineer

PT Tekno Fluida Indonesia
11.2023 - 07.2025
  • Specialization in Fluid Mechanics and Oil Processing
  • Cultivated and sustained client relationships within oil & gas and industrial sectors.
  • Provided technical presentations and customized solutions for fluid and oil treatment systems.
  • Prepared proposals, quotations, and negotiated contracts to achieve sales targets.
  • Collaborated with engineering team for project execution and after-sales support.
  • Monitored market trends and identified new business opportunities.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
  • Provided sales forecasts for product sales opportunities within assigned accounts.

Sales Engineer

PT. Kencana Multiseal Hidromatik
01.2023 - Current
  • Developed customer base through canvassing, managed seal customization projects, coordinated handovers from design to production, and delivered exceptional after-sales support in seals and hydraulics parts.

Sales Engineer

PT. Toparts Indonesia (Toparts Group)
04.2016 - 12.2022
  • Developed and maintained customer database, tracked customer shipment requirements, negotiated agreements to close sales, resolved concerns using expert communication and sales skills, assisted in clearance markdowns and promotions, tracked daily activities, and achieved sales targets of 3 billion per year.
  • Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
  • Gained customer acceptance by demonstrating cost reductions and operations improvements.
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
  • Analyzed market trends, competitor performance and product strengths.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Optimized sales pipeline management by regularly reviewing progress against goals and adjusting strategies as needed to stay on track towards annual objectives.

Sales Consultant

TERMINIX INDONESIA (PT. Agricon Citra Putra Optima)
01.2012 - 01.2016
  • Resolved conflicts and negotiated agreements, maintained and updated customer databases, and provided pest control and termite care education.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.

Concierge

Grand Zuri Hotel
11.2010 - 10.2011
  • Provided excellent front-line service to hotel guests, coordinated airport shuttle services, managed restaurant and entertainment reservations, and delivered attentive support to international guests with strong English communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Improved customer satisfaction with prompt and accurate information about local attractions.

Education

High School Diploma - Social

SMAI Al-Azhar BSD
Tangerang Selatan, Banten
08.2007

No Degree - Visual Communication Design

Trisakti Unirversity
Jakarta Barat, DKI Jakarta
04.2001 -

Skills

  • Communication & Interpersonal
  • Analytical Skills
  • Scheduling and coordination
  • Sales experience
  • Teamwork and collaboration

Interests

Fishing

Timeline

GA Staff

PT Pembangunan Perumahan (Persero) Tbk
08.2025 - Current

Sales Engineer

PT Tekno Fluida Indonesia
11.2023 - 07.2025

Sales Engineer

PT. Kencana Multiseal Hidromatik
01.2023 - Current

Sales Engineer

PT. Toparts Indonesia (Toparts Group)
04.2016 - 12.2022

Sales Consultant

TERMINIX INDONESIA (PT. Agricon Citra Putra Optima)
01.2012 - 01.2016

Concierge

Grand Zuri Hotel
11.2010 - 10.2011

No Degree - Visual Communication Design

Trisakti Unirversity
04.2001 -

High School Diploma - Social

SMAI Al-Azhar BSD

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