Dianna Francisco
Caloocan City
Summary
Dynamic professional with a diverse background, including a key role as a Catechist at St. Francis of Assisi and Sta. Quiteria Parish. Excelled in creating inclusive environments and leveraging teaching techniques for enhanced student engagement. Skilled in collaborative leadership and pastoral care, with a proven track record of fostering mutual respect and advancing educational goals.
Overview
2011
2011
years of professional experience
Work History
Catechist
St. Francis of Assisi and Sta. Quiteria Parish
- Promoted an inclusive classroom environment that respected diverse cultural and religious backgrounds, facilitating open dialogue and mutual respect among students.
- Evaluated and updated curriculum as needed, ensuring alignment with diocesan guidelines and maintaining relevance for all parties involved
- Selected and used training and instructional methods and procedures to maximize learning and skill acquisition.
- Coordinated clerical tasks and office duties by monitoring office supplies, organizing meetings and managing calendars.
- Actively participated in ongoing professional development opportunities to stay current with best practices in religious education.
Telemarketer
Bayan Communication (BayanTel)
08.2008 - 05.2010
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Informed current and prospective customers of promotions and new or upgraded products.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Qualified leads and set up customer appointments for outside sales team.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
Inventory Clerk
Chakee Trading
03.2006 - 04.2008
- Maintained inventory count of different automotive parts.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting.
- Completed physical inventory counts each month.
- Kept detailed records of damaged or defective products, ensuring timely returns or disposals as needed.
- Supported purchasing department by verifying stock levels before placing orders for new items.
Store Staff
Golden Donuts Inc (Dunkin Donut)
06.2004 - 12.2005
- Increased customer satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Handled customer returns and exchanges professionally, resolving issues promptly to maintain customer loyalty.
- Collaborated with team members to create eye-catching merchandise displays that attracted customers and boosted sales.
- Participated in regular team meetings to discuss sales goals, upcoming promotions, and ways to enhance overall store performance.
Packer
Nutri Snack Corp
10.2003 - 04.2004
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Printer/ Sales Clerk
Photoline Enterprises
10.2002 - 03.2003
- Maintained a clean, organized workspace for efficient operation of all printing tasks.
- Continuously updated knowledge of industry trends, new technologies, and best practices to maintain competitive edge as a skilled printer professional.
- Trained new employees in proper use of equipment, safety procedures, and company policies.
- Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
Education
Front Office Services Certificate NCII -
Metro Manila College Inc
Novaliches, Quezon City04.2017
Food And Beverage Certificate NCII -
Metro Manila College Inc
Novaliches, Quezon City12.2016
2Year Basic Formation For Catechist - Religious Education And Values Formation
The Roman Diocese of Kalookan
Caloocan City04.2013
Skills
- Teaching techniques
- Student engagement
- Collaborative leadership training
- Pastoral care
Personal info
Birthday: June 23 1985
Age: 39yrs old
Civil status: Married
Timeline
Telemarketer
Bayan Communication (BayanTel)
08.2008 - 05.2010
Inventory Clerk
Chakee Trading
03.2006 - 04.2008
Store Staff
Golden Donuts Inc (Dunkin Donut)
06.2004 - 12.2005
Packer
Nutri Snack Corp
10.2003 - 04.2004
Printer/ Sales Clerk
Photoline Enterprises
10.2002 - 03.2003
Catechist
St. Francis of Assisi and Sta. Quiteria Parish
Front Office Services Certificate NCII -
Metro Manila College Inc
Food And Beverage Certificate NCII -
Metro Manila College Inc
2Year Basic Formation For Catechist - Religious Education And Values Formation
The Roman Diocese of Kalookan
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