Jericho Villegas

• Enhanced customer satisfaction by providing efficient and friendly food service.
• Streamlined order-taking process for faster service and increased table turnover rate.
• Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
• Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
• Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
• Increased sales by upselling appetizers, desserts, and specialty beverages.

Duties and responsibilities

*Cleans and prepares the dining area

*Greet Customers and helps then to their seats

*Knowledge of every menu item

*Documents orders accurately

*Delivers beverages and meals on time

*Ask for customer feedback

Prepares bill and processes payments

*Identification of customer need

*Presentation

*Demonstration

*Negotiation

*Handlin objections

*Closing the sale

*Selling goods and attending to customer

*Identification of customer needs

*Presentation

*Demonstration

*Negotation

*Closing the sale

*Greeting and serving customers

*Provided detailed information on menus,collecting the bill.

*Greeting and serving customers.

*Providing detailed information on menus and collecting the bill.

*Communicate with our kitchen staff to make sure the order are accurate and delivered promtly

*Greeting the guests with smilling face

*Setting the table before the guests arrive

*Taking the dirty dishes to the dishwashing area

Removing the dishes in-between the meals

*Serving food during the rush hours

Cleaning Spills and messes in the kitchen and dining area

*Sanitizing chairs,tables,and other counters

*Ensuring the restrooms are clean and hygiene

*Responsible for the operation,packaging and quality of the bagging machine