DENNIS C. PINGGOL
Blk 1 Lot 34 Queensland Subd. Nagkaisang Nayon Novaliches QUEZON CITY,METRO MANILA
Summary
A results-driven professional dedicated to continuous learning, leadership development, and delivering quality service. Possesses a strong commitment to integrity, teamwork and operational excellence.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Business and Client Relations Manager
Pawncare Service Inc
09.2021 - 10.2026
- Ensure smooth, efficient and accurate daily branch operations
- Provide excellent customer service and build strong client relationships
- Supervise, coach and evaluate branch personnel
- Ensure strict compliance with company policies and operational controls
BRANCH APPRAISER
PJLI
04.2020 - 09.2021
- Ensure accurate and reliable appraisal of pawned items, protect company assets, prevent fraud and financial losses
- Provide excellent customer service while maintaning compliance of company policies and procedures
AREA APPRAISER
PJLI
04.2019 - 04.2020
- Responsible for ensuring the accuracy, consistency, and quality of pawn appraisal operations across assigned branches
Business and Client Relations Assistant 3
PJLI
12.2017 - 04.2019
- ensure the proper safekeeping, security, control, and accurate monitoring of cash, pawned jewelry and other valuables entrusted to the branch, in accordance with company policies and security procedures
Business and Client Relations Assistant 2
PJLI
04.2012 - 12.2017
Education
Bachelor of Business Administration - Marketing
RIZAL TECHNOLOGICAL UNIVERSITY
Boni Avenue,Mandaluyong citySecondary Education
DUENAS GENERAL COMPREHENSIVE HIGH SCHOOL
Duenas , Iloilo2004
ELEMENTARY EDUCATION
BATUAN ELEMENTARY SCHOOL
Duenas, Iloilo2000
Skills
- Leadership and Team Management
- Coaching
- Communication
- Problem solving and Decision Making
Accomplishments
- R1A MPA Chairman ( Sept 2026 - present)
- A117 MPA Product Expert ( 2025- 2026)
- Area 117 Tatak Cebuana Influencer (2025-2026)
- Awarded as Top 1 Branch in Area 117 MPA year 2024
- Selected as Exceptional Employee during 2021 Quality Month
- Active Cluster Leader ( 2019- 2026)
- Member of A102 GRS Team ( 2019-2020)
- Area 102 OTB Member ( 2019-2020)
- Telesupport of Area 102 -Cebuana From Home ( 2020)
- Overall Incharge of Area 102 FB Live Selling (2020)
- CX Impact Awardee " Kwentong Kaibigan Story" October 2020
- One of the Inspiring Speaker during 2021 Quality Month
Certification
- Diamond Appraising Workshop, Cebuana Lhuillier Academy ( December 14-16, 2022)
- Enhance Client Service Training , Cebuana Lhuillier Academy ( April 11-12, 2022)
- DOLE Safety Officer 1 Training, Cebuana Lhuillier GSIS ( April 6, 2022)
- Gold Appraising Workshop, PJLI Convention Center ( Febuary 2-3, 2016)
- Know Your Money and Counterfeit Detection Seminar, PJLI Convention Center ( JUne 8, 2013)
- Business Quality Training, PJLI Convention Center ( March 12-14, 2022)
Timeline
Business and Client Relations Manager
Pawncare Service Inc
09.2021 - 10.2026
BRANCH APPRAISER
PJLI
04.2020 - 09.2021
AREA APPRAISER
PJLI
04.2019 - 04.2020
Business and Client Relations Assistant 3
PJLI
12.2017 - 04.2019
Business and Client Relations Assistant 2
PJLI
04.2012 - 12.2017
Bachelor of Business Administration - Marketing
RIZAL TECHNOLOGICAL UNIVERSITY
Secondary Education
DUENAS GENERAL COMPREHENSIVE HIGH SCHOOL
ELEMENTARY EDUCATION
BATUAN ELEMENTARY SCHOOL