Deniele Atos

• Programmed security, access control and CCTV systems.
• Communicated effectively with customers, answering questions, and concerns regarding systems.

• Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
• Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
• Followed up on denials, late payments, extensions and other special circumstances.

• Removed malware, ransomware and other threats from laptops and desktop systems.
• Communicated with clients to verify roots and causes of computer problems.

• Cross-selling and upselling. Identify opportunities to cross-sell and upsell additional products or services to increase customer satisfaction and revenue
• Accurately record customer interactions, sales activities, and follow-up tasks in the CRM system.

• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

• Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

• Worked alongside retail representatives to boost sales by

enhancing product presentations and advertising collateral.

• Maintained records related to sales, returns and inventory availability.