Summary

Overview

Work History

Education

Skills

Certification

PROFESSIONAL STRENGTHS

Timeline

DEIZA VERGARA

Administrative Position

Caloocan City, Metro Manila,00

Summary

Results-driven Administrative & Operations Professional with over 15 years of combined experience in administrative support, sales administration, business operations, customer service, inventory management, documentation, reporting, retail management, marketing support, and social media management. Proven ability to manage business operations, organize workflows, prepare reports, coordinate with multiple stakeholders, and provide exceptional administrative support in fast-paced environments. Currently expanding my expertise in Shopify and e-commerce while continuously developing new skills through professional training and self-paced learning. Recognized for being dependable, detail-oriented, highly organized, and committed to delivering accurate, high-quality work while supporting business growth.

Overview

Certifications

years of professional experience

Work History

Operations & Administrative Manager / Social Media Manager

Shiba Auto Care & Top Tier Coffee

07.2024 - Current

Manage daily business operations, administrative support, and workflow coordination.
Prepare reports, maintain documentation, and organize business records.
Coordinate customer appointments, supplier communications, and inventory management.
Manage social media platforms, create marketing campaigns, and design promotional materials using Canva.
Respond to customer inquiries and support day-to-day business operations.
Develop content calendars and marketing strategies to increase customer engagement.

Sales Administrator

Toyota Quezon Avenue

10.2015 - 03.2024

Provided administrative support to the sales department and management for over 8 years.
Prepared sales reports, vehicle documentation, customer records, and sales contracts.
Maintained organized filing systems and accurate databases.
Coordinated with sales consultants, clients, banks, insurance providers, and internal departments.
Processed sales documentation while ensuring accuracy and timely completion.
Delivered excellent customer service and administrative support throughout the sales process.

Visual Merchandising & Sales Associate

Promod (Vogue Concepts)

08.2014 - 09.2015

Executed visual merchandising according to brand standards.
Created attractive merchandise displays to enhance the customer shopping experience.
Assisted customers with product selection and recommendations.
Maintained inventory organization and store presentation.
Contributed to achieving sales goals through excellent customer service.

Marketing Personnel / Encoder

Textile Company

09.2012 - 11.2013

Performed accurate data entry and maintained company records.
Assisted with marketing activities and promotional initiatives.
Prepared reports and organized business documentation.
Supported administrative operations and coordinated customer inquiries.

Store Manager

Convenience Store

06.2009 - 11.2011

Managed daily store operations and supervised employees.
Oversaw inventory management, stock replenishment, and supplier coordination.
Prepared reports, managed schedules, and handled cash operations.
Ensured excellent customer service and efficient store operations.

Sales Associate

Bench Apparel

01.2005 - 07.2005

Assisted customers with purchases and product recommendations.
Maintained organized merchandise displays and inventory.
Supported daily store operations and achieved excellent customer service standards.