Daisy Jane Gamorot
Nagsulay Lila,Bohol
Summary
Customer service professional providing accurate cash handling and clear communication to support positive cafe experiences. Prepares hot and cold beverages, records orders accurately, and recommends menu items. Maintains hygienic service areas and follows food safety standards while supporting kitchen operations and ingredient preparation.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Cafe Barista/Cashier/Kitchen Staff
Coffee For Ya Inc.
Panglao,Bohol, Philippines
12.2025 - Current
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Prepared a variety of coffee beverages, including espressos and cappuccinos, adhering to specific recipes and customer requests.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Greeted and engaged customers, providing tailored drink and pastry recommendations to enhance their experience.
- Fostered a positive and welcoming atmosphere, engaging with customers to ensure a memorable cafe experience.
- Provided outstanding counter service, offering advice on roasts and recipes to best meet customer tastes.
- Described menu items to customers and suggested products based on stated preferences.
- Ensured hygienic food service counters through consistent sanitisation practices, promoting a safe dining environment.
- Maintained clean, tidy drinks preparation areas, minimising risk of accidents.
- Cleaned and sanitised work areas, utensils and equipment.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Wrapped and packaged prepared food items efficiently for customer takeaway orders. prepared food for customer takeaways.
- Collaborated with service staff to prepare and deliver coffee orders accurately and efficiently, meeting customer expectations.
- Recorded customer requests accurately for order satisfaction.
- Received and accurately processed customer payments.
- Prepared ingredients for recipes, cleaning, peeling and trimming different foodstuffs.
- Sorted and disposed of waste materials in appropriate recycling and rubbish bins. and recycling in appropriate containers.
Kitchen Staff/House Keeping
Balay Amarilyo
Tagbilaran CIty, Philippines
08.2023 - 09.2024
- Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
- Maintained a clean, safe environment by adhering to sanitation and safety requirements.
- Inspected food items for quality and freshness, weighed, mixed, and prepped ingredients before cooking meals to ensure high-quality dishes.
- Oversaw kitchen helpers to ensure cleanliness and order, maintaining stocked and tidy spaces for efficient operations.
- Managed kitchen inventory, conducted weekly stock checks, and ordered supplies to ensure consistent availability for meal preparation.
Cook
AYO Fastfood
Tagbilaran CIty, Philippines
03.2024 - 05.2024
- Inspected and evaluated food quality and freshness, weighed, mixed, and prepped materials for meal preparation.
- Read recipes to understand ingredient needs and cooking requirements.
- Sorted and arranged ingredients at the start of each shift for efficient meal preparation.
- Coordinated kitchen helpers to ensure cleanliness and organisation of workspaces.
- Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
- Wiped down surfaces, cleaned cookware and sanitised utensils to meet health and safety standards.
- Managed kitchen inventory, conducted weekly stock checks, and ordered supplies to ensure consistent availability.
Education
NCII - Food and Beverages Services
Food & Beverages Services NCII
Tagbilaran, BOH01-2025
Bachelor of Science - Marine Transportation
Philippines Maritime Institute, Inc.
Tagbilaran, BOH01-2018
Skills
- Espresso machine operation
- Coffee recipe preparation
- Beverage preparation
- Food safety compliance
- Food preparation
- Inventory control
- Cash handling
- Order accuracy
- Customer service
- Guest service
- Customer communication
- Multitasking
- Hospitality expertise
- Basic computer literacy
- Quick learner
- Food service
- Coffee presentation
Languages
English
Advanced
C1
Certification
- Food & Beverages NCII certified
Hobbies and interests
- Cooking
- Singing
- Dancing
- Playing guitar & drums
References
- Bernaliza Amada - Band mate
- Carl Crowell - a close friend and my past employeer
- Carl Ostriya - Employeer
Accomplishments
- Best in Customer Service Award
- Top 3 award in Food & Beverages NCII
Band singer/musician
- I'm an experienced band singer and a musician, I can sing versatile songs form 80's,90's to modern songs.
- I started in band entertainment for 8 years
- I'm also competing in some local amateur singing contest, even in National TV singing competition here in Philippines.
Timeline
Cafe Barista/Cashier/Kitchen Staff
Coffee For Ya Inc.
12.2025 - Current
Cook
AYO Fastfood
03.2024 - 05.2024
Kitchen Staff/House Keeping
Balay Amarilyo
08.2023 - 09.2024
NCII - Food and Beverages Services
Food & Beverages Services NCII
Bachelor of Science - Marine Transportation
Philippines Maritime Institute, Inc.