CYREN L. DALISAY
San Pablo City
Summary
Professional with solid experience in financial management and fund disbursement. Adept at ensuring accurate and timely transactions while maintaining high standards of accountability. Strong focus on teamwork and adaptability, ensuring effective collaboration and smooth operations. Skilled in financial analysis, compliance, and process optimization, consistently driving positive outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Disbursing officer II
Department of Education – Division of San Pablo City
09.2017 - Current
- Maintained accurate records of disbursements, supporting robust auditing processes and regulatory compliance efforts.
- Ensured timely disbursements, adhering to strict deadlines and compliance requirements.
- Streamlined communication with stakeholders, ensuring transparency in all disbursal-related matters.
Loans Manager
Planbank “Rural Bank of Canlubang Planters, Inc.”
02.2015 - 07.2017
- Interview prospective loan applicants to determine up front eligibility and screen for approval
- Ensure loan applicant provides required information and supporting documentation
- Evaluate and recommend approval of loans
- Advise borrowers on financial status and methods of payments
- Oversee entire mortgage process including application, origination, underwriting and closing
- Maintain compliance with lending and banking regulations and bank underwriting policies
ATM Head
01.2012 - 01.2015
- Managed and maintained efficient ATM operational processes
- Administered the bank's ATM products, services and related systems by working closely with vendors, management, and regulatory authorities regarding ATM placement
- Resolved issues arising from ATM operations and coordinated with other departments
Branch Head
01.2009 - 01.2012
- Established production goals and motivated staff to reach and exceed such goals
- Provided client support as needed and worked to resolve client matters
- Supervised daily operations
- Trained and supervised new hires
- Ensured efficient branch operations
- Ensured confidentiality with all banking transactions
Cashier
01.2006 - 01.2009
- Rendered quality service which enhances client’s goodwill
- Assured personal and group commitment of satisfying client’s individual needs
- Anticipated potential problem situation and draw plans to address such problems
- Monitored cash holdings needs/ transactions
- Monitored the service quality level of the branch in relation to client’s expectations and internal service standard
- Checked daily transactions
Project Customer Service Assistant
All Asia Customer Services, Inc.
07.2000 - 12.2000
- Provided information about products and services
- Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
- Contributed to team effort by accomplishing related results as needed
Education
Bachelor of Science - Computer Science
Laguna College
01.2000
Skills
- Willingness to learn
- Professionalism
- Strong work ethic
- Teamwork
- Adaptability and flexibility
- Punctual and dependable
Certification
- Civil Service eligible - Sub-Professional Average85.92%
- College Scholar
- Outstanding AAO and ERF Handler , December 13, 2024
- Top Performing Agency for UPR Reduction, December 13, 2024
- Early Remitting Agency, December 13, 2024
- 100% collection Efficiency in Premiums and Loans, December 13, 2024
- Special Awards with Zero UPR, December 13, 2024
References
Reference available upon request
Timeline
Disbursing officer II
Department of Education – Division of San Pablo City
09.2017 - Current
Loans Manager
Planbank “Rural Bank of Canlubang Planters, Inc.”
02.2015 - 07.2017
ATM Head
01.2012 - 01.2015
Branch Head
01.2009 - 01.2012
Cashier
01.2006 - 01.2009
Project Customer Service Assistant
All Asia Customer Services, Inc.
07.2000 - 12.2000
- Civil Service eligible - Sub-Professional Average85.92%
- College Scholar
- Outstanding AAO and ERF Handler , December 13, 2024
- Top Performing Agency for UPR Reduction, December 13, 2024
- Early Remitting Agency, December 13, 2024
- 100% collection Efficiency in Premiums and Loans, December 13, 2024
- Special Awards with Zero UPR, December 13, 2024
Bachelor of Science - Computer Science
Laguna College
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