OBJECTIVES: To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
8
8
years of professional experience
Work History
Call Center Agent
Majorel
Angeles City
2022.01 - Current
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Registration Clerk
Angeles University Foundation Medical Center
Angeles City
2020.08 - 2021.12
Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Explained form wording to patients to help each understand information required.
Operated standard office software applications to compile data and prepare information and correspondence.
Welcomed as many as Number patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
Completed registration paperwork, verifying accurate patient information.
Answered patient questions and inquiries regarding registration process and documentation.
Secured confidential patient information from unauthorized access.
Casino Table Games Dealer
Widus Hotel And Casino
Clark Pampanga
2019.08 - 2021.11
Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
Inspected cards and gaming equipment to verify proper functioning and good working order.
Dealt appropriate number of cards to each player and verify placed bets before starting game.
Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Handled and shuffled cards and playing pieces to maintain game integrity.
Learned and followed company procedures to maintain consistency and standards.
Billing/cashier
Sacred Heart Medical Center
Angeles City
2016.04 - 2019.08
Worked closely with shift manager to solve problems and handle customer concerns.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Worked with floor team and managers to meet wide range of customer needs.
Operated cash register to record transactions accurately and efficiently.
Administrative Clerk
St. Joseph Memorial Chapel
Angeles City Pampanga
2015.05 - 2016.08
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Utilized productivity tools to complete tasks and improve performance.
Education
Bachelor Of Arts In English Language - English Language
Republic Central Colleges
Angeles City, Pampanga Philippines
2011.01 - 1 2015
Secondary -
Lara Integrated School
Lara, City Of San Fernando Pampanga, Philippines
2007.01 - 1 2011
Elementary -
Calibutbut Elementary School
Calibutbut Bacolor Pampanga, Philippines
2001.01 - 1 2007
Skills
Having job skills to learn company policies and procedures to complete tasks.undefined
Timeline
Call Center Agent
Majorel
2022.01 - Current
Registration Clerk
Angeles University Foundation Medical Center
2020.08 - 2021.12
Casino Table Games Dealer
Widus Hotel And Casino
2019.08 - 2021.11
Billing/cashier
Sacred Heart Medical Center
2016.04 - 2019.08
Administrative Clerk
St. Joseph Memorial Chapel
2015.05 - 2016.08
Bachelor Of Arts In English Language - English Language