Cuartelon Leilani
Sitio Pulu Calibutbut Bacolor Pampanga
Summary
OBJECTIVES: To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
8
8
years of professional experience
Work History
Call Center Agent
Majorel
Angeles City
01.2022 - Current
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Registration Clerk
Angeles University Foundation Medical Center
Angeles City
08.2020 - 12.2021
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Explained form wording to patients to help each understand information required.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Welcomed as many as Number patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Secured confidential patient information from unauthorized access.
Casino Table Games Dealer
Widus Hotel And Casino
Clark Pampanga
08.2019 - 11.2021
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Learned and followed company procedures to maintain consistency and standards.
Billing/cashier
Sacred Heart Medical Center
Angeles City
04.2016 - 08.2019
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
Administrative Clerk
St. Joseph Memorial Chapel
Angeles City Pampanga
05.2015 - 08.2016
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Utilized productivity tools to complete tasks and improve performance.
Education
Bachelor Of Arts In English Language - English Language
Republic Central Colleges
Angeles City, Pampanga Philippines 01.2011 - 1 2015
Secondary -
Lara Integrated School
Lara, City Of San Fernando Pampanga, Philippines 01.2007 - 1 2011
Elementary -
Calibutbut Elementary School
Calibutbut Bacolor Pampanga, Philippines 01.2001 - 1 2007
Skills
Having job skills to learn company policies and procedures to complete tasksundefined
Timeline
Call Center Agent
Majorel
01.2022 - Current
Registration Clerk
Angeles University Foundation Medical Center
08.2020 - 12.2021
Casino Table Games Dealer
Widus Hotel And Casino
08.2019 - 11.2021
Billing/cashier
Sacred Heart Medical Center
04.2016 - 08.2019
Administrative Clerk
St. Joseph Memorial Chapel
05.2015 - 08.2016
Bachelor Of Arts In English Language - English Language
Republic Central Colleges
01.2011 - 1 2015
Secondary -
Lara Integrated School
01.2007 - 1 2011
Elementary -
Calibutbut Elementary School
01.2001 - 1 2007
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