Clarissa Tagpuno
Financial Analyst Entry Level
Camaligan, Province Of Camarines Sur
Summary
Aspiring Financial Analyst with a degree in Financial Management and strong analytical capabilities. Combines academic knowledge of financial principles with real world experience in performance driven environments. Skilled in Excel data organization and basic accounting systems. Ready to contribute reporting, forecasting, and business analysis functions.
Overview
8
8
years of professional experience
Work History
Healthcare Executive
Omega Healthcare
Pasig, Metro Manila, Philippines (Remote)
03.2024 - Current
- Established long-term client relationships through consistent delivery of high-quality services.
- Act as primary point of contact for doctors offices, ensuring timely coordination with analyst and support teams
- Maintain service quality while managing multiple cases and their priorities
- Resolve client concerns within scope and create accurate service tickets for proper issue handling.
Customer Service Representative
Concentrix
Naga, Province Of Camarines Sur, Philippines
05.2021 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled Healthcare Benefits and claims inquires for hospitals and medical facilities.
- Resolved unpaid claims, balances and billing discrepancies to support timely reimbursement.
- Ensured accuracy and confidentiality of patient information in compliance with data privacy standards.
Customer Service Crew Member
McDonald's
Naga, Province Of Camarines Sur, Philippines
06.2018 - 12.2021
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
- Adhered to safety protocols and sanitation guidelines, maintaining a safe environment for both staff and patrons alike.
Education
Bachelor of Science - Financial Management
Naga College Foundation Inc.
Naga, Province Of Camarines Sur, Philippines 04.2001 -
Skills
- Customer relations
- Team player
- Administrative skills
- Communications skills
- Time Management and Multi-Tasker
- Adaptability to new process and tools
Timeline
Healthcare Executive
Omega Healthcare
03.2024 - Current
Customer Service Representative
Concentrix
05.2021 - 02.2024
Customer Service Crew Member
McDonald's
06.2018 - 12.2021
Bachelor of Science - Financial Management
Naga College Foundation Inc.
04.2001 -