Christine Joy Te
Salawag
Summary
Leads front-of-house and kitchen teams to maintain high standards of service, food quality. Develops staff through training, scheduling and performance feedback that supports consistent team delivery. Resolves guest concerns quickly and professionally to protect customer satisfaction and repeat business.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Assistant Restaurant Manager
Bistro Americano Corp
Makati City
07.2018 - 06.2026
- Managed daily operations of the restaurant, overseeing food quality and customer service standards.
- Supervised a staff member, including training, scheduling, and performance evaluations.
- Handled inventory management, including ordering supplies and conducting regular stock takes.
- Managed daily operations, overseeing both front of house and kitchen staff to maintain high service standards.
- Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure a positive experience.
- Resolved customer complaints with professionalism, offering solutions to ensure satisfaction.
- Maintained high levels of cleanliness, organisation, storage and sanitation of food and beverage products to ensure quality.
Server
BURGOO American Bar & Restaurant
Alabang-Zapote Road, Las Pinas City
11.2017 - 05.2018
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Managed table settings and organisation, maintaining a clean and welcoming dining environment for patrons.
- Suggested menu items and related beverages matching guest preferences.
- Resolved complaints from guests by listening to issues and notifying restaurant manager.
Education
Bachelor of Science in Tourism Management
VMA Global College
Bacolod City01-2017
Skills
- Operational management
- Inventory control
- Food safety compliance
- Staff scheduling
- Customer service
- Supply ordering
- Staff supervision
- Time management expertise
- Barista training
Certification
- TOP SELLER AWARD
- TRAIN THE TRAINER WORKSHOP
- BEVCLASS WORKSHOP
- CERTIFICATE OF EXCELLENCE IN DINING AWARD
- NEW HIRE TRAINING & FOOD SAFETY TRAINING
References
ZYA PALATOLON (0926-383-1921)
MULTI-UNIT MANAGER - BISTRO GROUP
KRISTINE ONDO (0905-176-3794)
GENERAL MANAGER - BISTRO GROUP
PAM TOLENTINO (0917-844-6090)
SUPERVISOR - DEUCES COFFEE
Timeline
Assistant Restaurant Manager
Bistro Americano Corp
07.2018 - 06.2026
Server
BURGOO American Bar & Restaurant
11.2017 - 05.2018
Bachelor of Science in Tourism Management
VMA Global College