Christine Sano

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.

• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Responded proactively and positively to rapid change.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
• Resolved customer inquiries efficiently through phone, email, and chat channels.

Project-Based

• Delivered exceptional customer service through effective communication and problem resolution.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Handled billing and payment issues by following guidelines and resolving disputes.
• Cross-trained and provided backup support for other operations team.