Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Christine Alvarez

Nurse
Davao City,DAS
Christine Alvarez

Summary

I’m a seasoned professional with over ten years of experience across diverse fields like virtual sales, technical support, medical practice, aviation, quality management systems, and legal studies. I thrive on learning, adapting, and creating real impact in every role.

What sets me apart? I’m a fast learner; I tackle challenges head-on, mastering systems and solving problems with creativity. My strengths lie in clear communication, critical thinking and analysis, and charisma.

As I transition to remote work, I’m eager to bring my skills and experiences to help organizations grow. If you’re looking for someone adaptable, driven, and ready to hit the ground running, let’s connect!

Overview

12
years of professional experience

Work History

Government

Document Controller and Customer Service
09.2021 - Current

Job overview

  • Demonstrated adaptability by quickly learning new software platforms and adjusting processes as needed to accommodate evolving project requirements or client preferences.
  • Established and managed document distribution matrix and document control register.
  • Evaluated current document processes, suggested methods for change and implemented successful improvements.

Philippine Airlines

Cabin Crew Member
06.2016 - 03.2021

Job overview

  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.

Bishop Regan Memorial Hospital

Nurse
02.2015 - 05.2016

Job overview

  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.

AT&T

Tier 2 Technical Support Specialist
04.2014 - 06.2014

Job overview

  • Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
  • Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
  • Achieved consistent positive performance reviews from both customers and management, reflecting dedication towards delivering top-notch support services.
  • Dispatched field service technicians to correct issues requiring in-person technical assistance.
  • Enhanced customer experience by personalizing support solutions based on individual needs and feedback.

1800flowers

Sales and Service Specialist
04.2013 - 05.2013

Job overview

  • Optimized sales pitches during presentations by incorporating visual aids and engaging storytelling techniques for enhanced persuasiveness.
  • Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
  • Implemented successful sales strategies to identify new leads and expand market presence.
  • Delivered exceptional customer service, resulting in increased repeat business and client referrals.
  • Created customized solutions for clients'' unique needs, ensuring a tailored approach that resulted in higher conversion rates.
  • Provided expert product knowledge, demonstrating the value proposition of offered services or products to prospective clients.

Education

Ateneo De Davao University
Davao City, Province Of Davao Del Sur, Philippines

J.D. from Law
04-2027

University Overview

Philippine Airlines Learning Center
Malate, Metro Manila, Philippines

from Initial Cabin Crew Training
10-2016

University Overview

San Pedro College
Davao City

Bachelor of Science from Nursing
03-2014

University Overview

Skills

Process improvements

Timeline

Document Controller and Customer Service
Government
09.2021 - Current
Cabin Crew Member
Philippine Airlines
06.2016 - 03.2021
Nurse
Bishop Regan Memorial Hospital
02.2015 - 05.2016
Tier 2 Technical Support Specialist
AT&T
04.2014 - 06.2014
Sales and Service Specialist
1800flowers
04.2013 - 05.2013
Ateneo De Davao University
J.D. from Law
Philippine Airlines Learning Center
from Initial Cabin Crew Training
San Pedro College
Bachelor of Science from Nursing
Christine AlvarezNurse