Christian James Bajolo
Cagayan De Oro, Province Of Misamis Oriental
Summary
Results-driven Quality Assurance Analyst with T-Mobile, skilled in quality processes and data analysis. Proven track record in enhancing team collaboration and mentoring staff, leading to improved testing protocols. Adept at issue resolution and QA reporting, ensuring compliance with industry standards while driving strategic initiatives forward.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Quality Assurance Analyst
T-Mobile
Cagayan De Oro, Province Of Misamis Oriental, Philippines
11.2022 - 12.2026
- Developed and executed comprehensive test plans to ensure product quality and functionality.
- Collaborated with cross-functional teams to identify software defects and recommend corrective actions.
- Conducted regression testing to verify that existing functionality remained unaffected by new changes.
- Participated in project meetings, contributing insights on quality metrics and potential risks to timelines.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Enhanced team collaboration, sharing best practices and insights that led to refinement of testing protocols.
Sales Insurance Subject Matter Expert
PHONIPINO CORP.
Cagayan De Oro, Province Of Misamis Oriental, Philippines
12.2020 - 08.2022
- Conducted comprehensive training sessions for new employees, ensuring knowledge retention and compliance with company standards.
- Mentored junior staff on best practices in subject matter expertise, fostering professional development.
- Collaborated with stakeholders to align project objectives with business goals, driving strategic initiatives forward.
Education
Bachelor of Secondary Education Major in English - Education
PHINMA Cagayan De Oro College
Cagayan De Oro, Province Of Misamis Oriental, Philippines04-2025
Skills
- Quality assurance
- Quality processes
- Data analysis
- Mentoring and training
- Issue resolution
- Call monitoring
- Collaboration and communication
- Report analysis
- Improvement recommendations
- Quality management
- QA reporting
Timeline
Quality Assurance Analyst
T-Mobile
11.2022 - 12.2026
Sales Insurance Subject Matter Expert
PHONIPINO CORP.
12.2020 - 08.2022
Bachelor of Secondary Education Major in English - Education
PHINMA Cagayan De Oro College