CHERRY MOJICA DELOS REYES
TEAM LEADER
Caloocan city
Summary
Motivated and detail-oriented professional with strong organizational and communication skills. Seeking to contribute as a team leader by supporting efficient organizing, leading and providing excellent service.
Overview
12
12
years of professional experience
Work History
Team Leader/OIC
LAWSON PHILIPPINES INC.
03.2024 - 04.2026
- Operational Excellence: Oversee day-to-day store activities, including opening/closing procedures, daily store walks for cleanliness, and shelf resets according to company planograms.
- Inventory & Shrinkage Control: Manage stock levels through regular audits and ordering; implement strategies that reduce waste and inventory shrinkage (theft or loss).
- Financial Management: Perform cash handling duties such as reconciling register drawers, preparing daily bank deposits, and monitoring labor hours against budgets.
- Conflict Resolution: Address customer complaints professionally and mediate internal staff conflicts to maintain a positive, fast-paced work environment.
Cashier/Barista
THE ALLEY (it's time for tea)
01.2020 - 03.2021
- Transaction Processing: Accurately processed cash, credit, and digital payments for an average of 150+ customers daily while maintaining 100% drawer accuracy.
- Customer Service: Resolved customer complaints and inquiries professionally.
- Sales & Promotions: Boosted company through strategic upselling and promoting store loyalty program.
- Efficiency: Improved checkout speed by 20% by optimizing transaction flow and proactively assisting with bagging.
- Operations: Balanced cash drawers daily with minimal discrepancies and assisted in restocking and organizing front-end merchandise.
Cashier/Barista
Gastroprime Holdings
06.2019 - 03.2020
- Beverage Preparation: Prepare and serve high-quality milk tea, fruit teas, and other specialty drinks according to standard recipes and customer preferences (e.g., sugar levels, ice amounts).
- Customer Service: Greet customers warmly, provide menu recommendations based on their interests, and handle inquiries or complaints professionally.
- Cashiering: Operate the POS (Point of Sale) system to process cash and digital payments, issue receipts accurately, and maintain secure cash handling procedures.
- Shop Maintenance: Perform cleaning and sanitation of workstations, equipment, and dining areas to meet hygiene and safety standards.
- Inventory Management: Replenish supplies such as tea, milk, toppings, and cups, and report low inventory to supervisors.
- Opening/Closing Duties: Assist in daily setup or shutdown procedures, including preparing ingredients or balancing cash registers
Cashier/Kitchen Crew
SAMGYUPSALAMAT
05.2018 - 01.2019
- Ability to calculate sales and change quickly
- Accountability and accuracy in reconciling sales receipts and records
- Service-oriented and willing to help patrons
- Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts
- Excellent communication to interact with team members and customers
- Ability to work in a fast-paced and stressful environment
- Attention to detail to maintain accurate inventory and transaction records
- Knowledge of point-of-sale systems
Office Staff
LAZARTE ACCOUNTING OFFICE
01.2014 - 08.2016
- Recording daily transactions, managing accounts payable/receivable, and updating ledgers.
- Organizing, scanning, and filing financial documents, receipts, and reports.
- Assisting with payroll processing, tax filings, and preparation for audits.
Education
Undergrad -
Lorraine Computer and Technical School
01-2005
High School - undefined
Jose Abad Santos High School
04-2005
Elementary School - undefined
Kaunlaran Elementary School
03-1999
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
PERSONAL INFORMATION
- Age: 38 yrs old
- Gender: Female
- Birthdate: March 9, 1987
- Height: 5'4 ft
- Weight: 85 kg
- Civil Status: Single
- Citizenship: Filipino
- Religion: Roman Catholic
Timeline
Team Leader/OIC
LAWSON PHILIPPINES INC.
03.2024 - 04.2026
Cashier/Barista
THE ALLEY (it's time for tea)
01.2020 - 03.2021
Cashier/Barista
Gastroprime Holdings
06.2019 - 03.2020
Cashier/Kitchen Crew
SAMGYUPSALAMAT
05.2018 - 01.2019
Office Staff
LAZARTE ACCOUNTING OFFICE
01.2014 - 08.2016
High School - undefined
Jose Abad Santos High School
Elementary School - undefined
Kaunlaran Elementary School
Undergrad -
Lorraine Computer and Technical School