CHERIE CARESOSA
Bachelor Of Science In Elementary Education
Loon
Summary
Highly detail-oriented and professional (Administrative Assistant) successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Self-directed (Virtual Assistant - Admin Assistant) with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
11
11
years of professional experience
Work History
Branch Associate
Palawan Pawnshop Express Pera
06.2012 - 04.2020
- Responsible in foreseeing the branch, cashiering, handles customers concerns/complaints.
- Vault custodian, prepares monthly audit, sales tasks.
- Manage website appearance, as well as SEO content and marketing, as well as brand and logo design
- Collaborate with other development teams.
- Assessed employee performance and developed improvement plans
- Determined customer requirements and expectations to recommend specific products and solutions
Credit Repair Specialist
Coleman Financials LLC
07.2021 - 10.2023
- Performed credit reviews and build their credit files.
- Investigated and resolved customer disputes related to credit decisions.
- Complied with internal controls and government regulations.
- Process monthly audit, disputes negative and inaccurate accounts.
- Investigated and resolved customer disputes related to credit decisions
- Performed credit reviews on corporations to assess financial conditions
Education
Bachelor of Science - Education
Bohol Island State Univertsity
Calape Bohol 04.2001 -
Skills
Cashiering
Timeline
Credit Repair Specialist
Coleman Financials LLC
07.2021 - 10.2023
Branch Associate
Palawan Pawnshop Express Pera
06.2012 - 04.2020
Bachelor of Science - Education
Bohol Island State Univertsity
04.2001 -
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