Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Charmagne Claire Rosa-ot

Virtual Assistant
Dumaguete City
Charmagne Claire Rosa-ot

Summary

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering Number years of experience providing quality administrative support to clients. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

13
years of professional experience

Work History

Usadistributions

Virtual Assistant
09.2019 - 09.2023

Job overview

  • Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Managed CRM input, exports and clean up.
  • Answered emails to provide information, schedule appointments and take detailed messages.

Bingo Bonanza
Dumaguete City

Head Cashier
02.2012 - 02.2014

Job overview

  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Assisted customers by answering questions and fulfilling requests.

Motorstar Company
Dumaguete City

Marketing
03.2011 - 03.2012

Job overview

  • Collaborated with marketing team to develop successful marketing strategies.
  • Led development of marketing collateral to support marketing plans.
  • Aided marketing initiatives by contributing technical and marketing content.
  • Collaborated with marketing teams to develop marketing materials for campaigns.

Education

Negros Oriental State University
Dumaguete City Negros Oriental, 6200 Philippines

Bachelor Of Science In Office Systems Management from Office Management

University Overview

Skills

    Social media knowledge

Credit and collections

Document conversion

Writing reports

Computer literate

Customer service

Availability
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Timeline

Virtual Assistant
Usadistributions
09.2019 - 09.2023
Head Cashier
Bingo Bonanza
02.2012 - 02.2014
Marketing
Motorstar Company
03.2011 - 03.2012
Negros Oriental State University
Bachelor Of Science In Office Systems Management from Office Management
Charmagne Claire Rosa-otVirtual Assistant