IT Helpdesk Support
Coolway Multipurpose Cooperative
01.2026 - 05.2026
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problem solving.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Configured hardware, devices, and software to set up work stations for employees.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Provided basic end-user troubleshooting and desktop support.