Work Preference
Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Carine L. Rulite
Open To Work
Verified
This profile is verified using an email address.

Carine L. Rulite

Noli, Bayugan City Province Of Agusan Del Sur

Work Preference

Job Search Status

Open to work

Desired Job Title

Senior Sales and Ticketing Agent/Senior Travel ConsultantSenior Travel AgentAirline Reservation AgentGroup Tours and Events ManagerAirline Passenger Assistant

Work Type

Part Time

Location Preference

Remote

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home option

Summary

Dedicated Senior Sales and Ticketing Agent with over 11 years of experience in ticketing operations and customer support. Known for resolving inquiries swiftly and maintaining high satisfaction rates through empathy and professionalism.

Overview

11
11
years of professional experience

Work History

Senior Sales and Ticketing Agent/Senior Travel Consultant

Amore World of Travel and Tours
05.2013 - 08.2024
  • Managed ticketing operations, ensuring accurate processing of reservations and modifications.
  • Assisted customers in selecting travel packages, providing detailed information on itineraries and pricing.
  • Utilized ticketing systems to issue electronic tickets, maintaining compliance with airline regulations.
  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction ratings.
  • Collaborated with travel agents to optimize booking procedures and streamline workflow efficiency.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.

Education

Bachelor of Science - Tourism

CARAGA STATE UNIVERSITY CABADBARAN CAMPUS
Cabadbaran, Province Of Agusan Del Norte, Philippines
04-2013

Skills

  • Airline reservation systems
  • Empathy and patience
  • Basic computer skills
  • Customer service
  • Multitasking Abilities
  • Professionalism and courtesy
  • Complaint handling
  • Information assistance
  • Reservation management
  • Booking issues
  • Strong interpersonal skills
  • Reservation procedures
  • Ticketing software

Languages

English
Tagalog
Bisaya

References

Ms. AG Donna B. Gioscio

Owner/General Manager of Amore World of Travel

Phone: 09177151574

Timeline

Senior Sales and Ticketing Agent/Senior Travel Consultant

Amore World of Travel and Tours
05.2013 - 08.2024

Bachelor of Science - Tourism

CARAGA STATE UNIVERSITY CABADBARAN CAMPUS
Carine L. Rulite