CAMILLE BANDOJO
Virtual Assistant | Customer Service | ESL Teacher
Talisay City
Summary
Experienced in customer service, virtual assistance, and ESL teaching. Skilled in managing virtual meetings, resolving client issues, creating tailored content, and enhancing customer satisfaction. Adept at engaging students, communicating with parents, and maintaining organized records.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Virtual Assistant
Red Butler
11.2021 - 6 2024
- Seamless Scheduling: Managed virtual meetings and calendars with Zoom and Skype.
- Proactive Client Care: Resolved client inquiries and issues via email and chat.
- Tailored Content Creation: Created and customized documents and presentations.
- Streamlined Administration: Maintained records and tracked project progress.
- Community Engagement: Boosted visibility through online communities and social media.
- Resourceful Research: Conducted research to enhance project outcomes.
Customer Service Representative
VXI Global
4 2018 - 10.2021
- Accounts Handled: Financial and telecommunications accounts.
- Account Management: Maintained records, reconciled statements, and monitored transactions.
- Customer Support: Assisted with billing, product info, and tech support for Comcast Xfinity Mobile.
- Issue Resolution: Addressed and resolved connectivity and account issues.
- Product Promotion: Promoted products, troubleshot problems, and ensured customer satisfaction.
ESL Teacher
Palfish
02.2016 - 03.2018
- ESL Teacher: Taught English to children, enhancing their language skills and comprehension.
- Lesson Planner: Developed engaging lesson plans tailored to young learners' needs.
- Classroom Manager: Maintained a positive learning environment and managed classroom activities.
- Progress Assessor: Monitored and evaluated students' language development and provided feedback.
- Parental Communicator: Updated parents on student progress and addressed any concerns.
Education
Bachelor of Science - Secondary Education
STI West Negros University
Bacolod City, Province Of Negros Occidental, Philippines 03.2017 - 01.2021
High School Diploma -
Don Hilarion G. Gonzaga Memorial High School
Talisay, Province Of Negros Occidental, Philippines 01.2012 - 03.2016
Skills
References
Donna Marie Bandojo
Teacher II, Bugasong Antique
+63 967 634 0668
Dr. Avelino P. Dequilla Jr.
Clinic Manager, Maxicare
Makati, Philippines
+63917 826 1882
Maribelle D. Pabiania
CPE Program Chairperson
MAPUA Malayan Colleges Laguna
+63916 288 9084
Tools
- Scheduling & Communication: Zoom, Skype, Microsoft Teams, Google Meet, Calendly, Slack, RingCentral, GoToMeeting, Webex
- Project Management: Asana, Trello, Monday.com, Airtable, ClickUp, Basecamp, Notion, Wrike, Jira
- Content Creation & Design: Canva, Adobe Acrobat, Adobe Photoshop, Figma, Adobe Illustrator, InDesign, Microsoft PowerPoint, Prezi, Piktochart
- Social Media Management: Hootsuite, Buffer, Sprout Social, Later, SocialBee, Tailwind, CoSchedule, Planoly
- File Management: Dropbox, Google Workspace, Microsoft Office, Box, OneDrive, iCloud, SharePoint
- CRM & Research Tools: Semrush, CRM systems (Salesforce, HubSpot, Zoho CRM), Google Analytics, Ahrefs, Mailchimp
- Data Management: Google Sheets, Microsoft Excel, Airtable, Zoho Creator, Microsoft Access, Tableau, Google Data Studio
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Hiligaynon
Bilingual or Proficient (C2)
Timeline
Virtual Assistant
Red Butler
11.2021 - 6 2024
Bachelor of Science - Secondary Education
STI West Negros University
03.2017 - 01.2021
ESL Teacher
Palfish
02.2016 - 03.2018
High School Diploma -
Don Hilarion G. Gonzaga Memorial High School
01.2012 - 03.2016
Customer Service Representative
VXI Global
4 2018 - 10.2021
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