Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Bryan Henry Bernil

Bryan Henry Bernil

Support Specialist
Cavite

Summary

A versatile Support Specialist adept at managing data, resolving technical issues, and providing personnel support in diverse environments. Self-driven and attentive with strong interpersonal and problem-solving skills. Bringing 10 years of experience spanning Travel, Technology, and Healthcare sectors. Proven ability to analyze, diagnose, and resolve computer user support issues. Experienced in offering comprehensive technical support and addressing complex technical challenges. Proficient in standard operating systems and networking protocols.

Overview

11
11
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Support Specialist

Emapta Versatile Services
09.2023 - Current

Product Support Analyst

RealPage Philippines Inc.
10.2022 - 08.2023

Technical Support Representative

YFC Boneagle International
12.2021 - 10.2022

Technical Support Analyst

Payreto Services Inc.
03.2020 - 11.2021

Technical Support Representative

IOPEX Technologies Inc.
04.2019 - 02.2020

Technical Analyst/Universal Customer Service Agent

Concentrix
12.2017 - 01.2019

Customer Service Representative

Sykes Asia Phil.
01.2016 - 09.2017

Travel Expert

Teleperformance
01.2013 - 12.2015

Education

Bachelor of Science - Information Technology

AMA University
Quezon City, Metro Manila, Philippines
05.2010 - 05.2012

Skills

HTML

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Interests

Photography

Guitar Player

Timeline

Support Specialist

Emapta Versatile Services
09.2023 - Current

Product Support Analyst

RealPage Philippines Inc.
10.2022 - 08.2023

Technical Support Representative

YFC Boneagle International
12.2021 - 10.2022

Technical Support Analyst

Payreto Services Inc.
03.2020 - 11.2021

Technical Support Representative

IOPEX Technologies Inc.
04.2019 - 02.2020

Technical Analyst/Universal Customer Service Agent

Concentrix
12.2017 - 01.2019

Customer Service Representative

Sykes Asia Phil.
01.2016 - 09.2017

Travel Expert

Teleperformance
01.2013 - 12.2015

Bachelor of Science - Information Technology

AMA University
05.2010 - 05.2012
Bryan Henry BernilSupport Specialist