Summary
Overview
Work History
Education
Skills
Timeline
About Me
Hi, I’m

BRYAN IGNACIO

SUPERVISOR
Arayat
BRYAN IGNACIO

Summary

In pursuit of further career prospects and to expand the horizon of my experience, I am exploring the possibilities of a challenging assignment in your organization. I wish to obtain a position in which I'll be able to meet new, exciting challenges that contribute to the growth of your company.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

15
years of professional experience

Work History

J&T Express (C3MG COMPANY) Admin/OIC/Supervisor Arayat Warehouse

ADMIN / OIC / Supervisor
09.2023 - Current

Job overview

Key Responsibilities and Duties: Admin

  • Operational Audit: Inspects incoming, outgoing, and returned packages for damage or, mis-sorting, and ensures proper labeling.
  • SOP Enforcement: Ensures strict compliance with J&T operational procedures, including monitoring CCTV during parcel processing.
  • Performance Monitoring: Tracks Key Performance Indicators (KPIs), such as delivery speed and accuracy, to ensure service standards are met.
  • Damage/Loss Investigation: Investigates, documents, and resolves issues regarding damaged or lost ("headless") parcels.
  • Reporting: Prepares daily/weekly reports for management regarding operational quality, and recommends process improvements.
  • Branch Support: Maintains branch hygiene, equipment functionality, and proper organization of tools

Key Responsibilities and Duties: OIC/Supervisor

  • Responsible for maintaining and overseeing daily warehouse activities such as receiving and storage; responsible for optimizing productivity and improves and/or develops warehouse work processes through strategic planning.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

JRO Accounting Office

Administrative Staff
07.2020 - 08.2022

Job overview

  • Prepared reports and financial statements to assist management in strategic planning and decision making.
  • Suggested actionable improvements to streamline year-end audit processes and reduce errors.

P.F. Chang's Villaggio Mall

Server / Waiter
04.2015 - 06.2019

Job overview

  • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.

H&M Villaggio Mall

Sales Associate
11.2014 - 03.2015

Job overview

  • Processed high-volume customer transactions quickly to minimise wait times.
  • Recommended garments to suit varying customer sizes, shapes and styles.

Merrel Apparel

Sales Associate
11.2010 - 12.2013

Job overview

  • Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty.
  • Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.

Education

STI

Under Graduate from Computer Science
01-2004

University Overview

Skills

Excellent communication, time management and interpersonal skills

Multi-tasking

Well-versed in computer as well as in MS Word, Excel and Outlook

Very good in writing compositions, memos and reports

Acquired telephone techniques in handling calls, complaints and suggestions

Systematic and organized in maintaining files and records

Staff management

Operations management

Process improvement

Strategic planning

Decision-making

Customer service

Training and mentoring

Process monitoring and improvement

Timeline

ADMIN / OIC / Supervisor
J&T Express (C3MG COMPANY) Admin/OIC/Supervisor Arayat Warehouse
09.2023 - Current
Administrative Staff
JRO Accounting Office
07.2020 - 08.2022
Server / Waiter
P.F. Chang's Villaggio Mall
04.2015 - 06.2019
Sales Associate
H&M Villaggio Mall
11.2014 - 03.2015
Sales Associate
Merrel Apparel
11.2010 - 12.2013
STI
Under Graduate from Computer Science

About Me

About Me
  • I am a Filipino national who stand 5 feet 5 inches tall, and weigh 120 lbs. I was born June 19, 1983. I am fluent in Tagalog language (Mother tongue) and English language.
  • Contact: 09386556576 / 09454207894
  • Email: naiarayzoebellaignacio@gmail.com
  • Address: A.R. Lacanilao Street, Poblacion Arayat, Pampanga, Philippines, 2012
BRYAN IGNACIOSUPERVISOR