Benny Rose Basilio

Elixer Multipurpose Cooperative

06.2012 - 12.2014

Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
Operated point-of-sale systems accurately and efficiently to process transactions.
Collaborated with team members to maintain cleanliness and organization of dining areas.
Assisted in training new team members on operational procedures and customer service standards.
Enhanced menu knowledge to provide informed recommendations to guests, improving their experience.
Implemented efficient workflows during peak hours, reducing wait times for customers.
Resolved customer complaints promptly, fostering a positive dining atmosphere and repeat business.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.