Babyrose Baluyot

• Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.
• Streamlined processes through effective communication with team members, leading to faster issue resolution.
• Collaborated with other departments for seamless resolution of complex customer issues, promoting a unified approach to problemsolving.
• Contributed to team success by sharing best practices and collaborating on strategies for improved performance.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Taking care of children

Keeping house clean all the time

Care giving to a special child

Tutoring the kids on their school assignment

• Conducted monthly reconciliations for all bank accounts to ensure records matched statements.
• Administered payroll by collecting timesheets and calculating employee hours.
• Compiled financial reports by summarizing monthly transactions and reviewing expense reports.
• Tracked accounts receivable for timely collection and maintained communication with clients.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Maintained confidentiality of student information according to privacy regulations.
• Implemented billing software to streamline financial transactions and improve accuracy.
• Assisting the student with their activities.