Reliable and adaptable individual with experience as a cleaner and assistant; online ESL teacher and in the food service industry. Skilled in providing excellent customer service, maintaining cleanliness and safety in healthcare and dining settings, and delivering engaging lessons to diverse learners. Proven ability to work efficiently in fast-paced environments, multitask, and contribute to team success.
Overview
10
10
years of professional experience
Work History
Part -Time Online ESL Teacher
51talk
Cavite, Philippines (Remote)
01.2025 - Current
Conducting interactive, and high-quality English lessons with a focus on speaking, listening, reading, and writing.
Customizing lessons to suit individual student needs, and create a positive and supportive learning environment.
Tracking and monitoring student performance, providing feedback and encouragement to help students improve their English skills.
Utilizing various teaching methods, tools, and strategies to meet the needs of students at different levels of proficiency (beginner to advanced).
Establishing and maintaining strong relationships with students, creating a comfortable, engaging, and motivating classroom environment.
Providing regular updates and reports on student progress, ensuring effective communication between teachers, students, and parents.
Participating in training, workshops, and feedback sessions to continually improve teaching techniques and stay updated on educational trends.
Clinic Office Assistant/Cleaner
CareMS Animal Bite Center
Gen.Trias, Cavite, Philippines
03.2021 - Current
Providing a warm welcome to all patients at the clinic
Handling client queries over phone, text/SMS, Viber, and email swiftly and accurately
Assisting patients with completing necessary forms and documentation
Directing clients to the doctor's cubicle efficiently
Maintaining a well-organized reception area stocked with necessary materials such as pens, brochures, and forms
Efficiently processing payments via cash or card transactions and issue official receipts
Adhering to safety procedures to ensure office security
Managing inventory of office supplies
Performing clerical duties including, but not limited to, filing, photocopying, and emailing
Scheduling appointments and keep those appointments on time
Cleaning and sanitizing patient's cubicle, front desk, washroom and all area of the clinic
Collecting and disposing of garbage and hazardous waste
Replenishing supplies such as soap, paper towels, and toilet paper
Sweeping, mopping, and vacuuming floors
Dusting and cleaning surfaces
Following proper infection prevention and control protocols
Reporting any maintenance or repair needs to the supervisor
Clinic Office Assistant/Cleaner
Ferranco Medical Services
Batangas, Philippines
11.2019 - 02.2021
Providing a warm welcome to all patients at the clinic
Handling client queries over phone, text/SMS, Viber, and email swiftly and accurately
Assisting patients with completing necessary forms and documentation
Directing clients to the doctor's cubicle efficiently
Maintaining a well-organized reception area stocked with necessary materials such as pens, brochures, and forms
Efficiently processing payments via cash or card transactions and issue official receipts
Adhering to safety procedures to ensure office security
Managing inventory of office supplies
Performing clerical duties including, but not limited to, filing, photocopying, and emailing
Scheduling appointments and keep those appointments on time
Cleaning and sanitizing patient's cubicle, front desk, washroom and all area of the clinic
Collecting and disposing of garbage and hazardous waste
Replenishing supplies such as soap, paper towels, and toilet paper
Sweeping, mopping, and vacuuming floors
Dusting and cleaning surfaces
Following proper infection prevention and control protocols
Reporting any maintenance or repair needs to the supervisor
Service Crew
Dimsum House
02.2017 - 09.2019
Greeting customers while offering super customer service attention, taking, assembling and presenting food orders, requesting and receiving payment
Cleaning the customer service area, removing trash, cleaning restrooms
Cleaning in accordance to restaurant's sanitary standards including but not limited to sweeping and mopping floors, cleaning walls, tables, counters, kitchen and service equipment
Attending to deliveries such as off-loading trucks, storage and movement of raw product to the work area
Checking stock of products and insuring proper stock levels and rotation
Checking equipment to ensure that it is in proper working order, letting the maintenance team know if there might be a problem
Backing up other crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to customer in a timely manner
Ensuring the timely movement of completed food orders from kitchen to customer table
Kitchen Helper
Clarence's Food Stuff
06.2015 - 01.2017
Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients
Assisting kitchen staff to unload food supplies from delivery trucks
Properly washing and drying all dishes, utensils, cooking instruments and cutting boards
Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places
Packing take-out orders as needed
Removing garbage, replacing garbage bags, and washing garbage cans
Mopping and sweeping the kitchen areas as required
Storing ingredients and food items according to food safety standards