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CHERYL CADATE
Baguio City, Benguet
Work Preference
Summary
Performance-focused professional with 10 years of experience as an Online ESL Tutor and 2 years of experience as an Appointment Setter specializing in lead generation, client outreach, follow-up management, and calendar scheduling. Additional experience includes office administration, customer service, and virtual assistance, with a background in client records management, data entry, and administrative support. Skilled in communication, organization, customer relations, and remote work tools, with proven ability to manage multiple tasks efficiently in fast-paced virtual and office environments.
Overview
13
13
years of professional experience
Work History
Online ESL Teacher (part-time)
Talker Ring
02.2023 - Current
- Deliver high-impact English lessons to adult learners, specializing in speaking fluency and business English.
- Develop customized lesson plans that address specific student goals, resulting in measurable progress in confidence and pronunciation.
Appointment Setter (Remote)
Health, Wellness & Fitness Industry
06.2024 - 04.2026
- Initiated conversations using approved scripts to engage and qualify prospects
- Updated lead information and booking statuses in tracking sheets or CRM systems
- Conducted daily outreach to new social media followers and potential leads through direct messaging
- Maintain an organized lead pipeline, resulting in consistent booking of consultation calls and improved appointment show-up rates.
Online ESL Teacher
My English- Part Time
05.2024 - 12.2025
- Conducted virtual English lessons for non-native speakers, focusing on grammar, pronunciation, vocabulary building, reading comprehension, and conversational fluency.
Virtual Assistant & Customer Service
Brandlink.ph
01.2022 - 01.2022
- Managed complex data mapping for hotel listings and provided high-quality client support.
- Provided customer support by assisting clients with inquiries, resolving concerns, maintaining accurate records, and delivering timely solutions through phone, email, or chat support.
English Teacher (Office-Based)
A&J Academy, EZ Talking, Talk Academy
01.2013 - 01.2021
- Provided English language instruction to non-native speakers through one-on-one and group classes, focusing on grammar, pronunciation, vocabulary, reading comprehension, and conversational English.
- Prepared lesson materials tailored to students’ learning needs and proficiency levels, monitored student progress, and created a supportive learning environment to improve confidence and communication skills.
Office Secretary
Phil Am Life Insurance
01.2018 - 01.2019
- Managed client records, maintained organized files and insurance documentation, updated client information in online systems, and provided administrative support to ensure efficient daily office operations.
Education
Bachelor of Science - Office Administration
Mountain Province State University
Bontoc, Mountain ProvinceSkills
- Lead Generation & Outreach: Instagram DM Strategy, Cold/Warm Lead Nurturing, CRM Management
- Operations & Admin: Appointment Setting, Calendar Management, Data Accuracy & Quality Control
- Administrative and Virtual Support
- Communication: Fluent English (Verbal & Written), Client Relations, Cross-Cultural Communication
- Instructional Skills: Adult ESL Instruction, Curriculum Customization, Fluency Coaching
Portfolio
Appoinment Setter, Virtual Assistant, Follow Up Specialist
Timeline
Appointment Setter (Remote)
Health, Wellness & Fitness Industry
06.2024 - 04.2026
Online ESL Teacher
My English- Part Time
05.2024 - 12.2025
Online ESL Teacher (part-time)
Talker Ring
02.2023 - Current
Virtual Assistant & Customer Service
Brandlink.ph
01.2022 - 01.2022
Office Secretary
Phil Am Life Insurance
01.2018 - 01.2019
English Teacher (Office-Based)
A&J Academy, EZ Talking, Talk Academy
01.2013 - 01.2021
Bachelor of Science - Office Administration
Mountain Province State University