Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Arman Alburo

Mandaue City,CEB

Summary

Results-oriented professional with extensive leadership experience in high-stakes environments. Dedicated Financial Advisor professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational growth.

Overview

20
20
years of professional experience

Work History

Executive Financial Advisor

Allianz PNB Life
12.2019 - Current


  • Developed tailored life insurance strategies to meet diverse client needs.
  • Conducted thorough risk assessments to determine appropriate coverage options.
  • Cultivated long-term client relationships through exceptional service and follow-up.
  • Analyzed market trends to inform executive decision-making, driving the clients towards innovative solutions.

Sales Representative

MT Stat
10.2017 - 10.2019


  • Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
  • Expanded customer base through cold calling, networking, and relationship building.

Operations Supervisor

Xactcall Corp
06.2015 - 09.2017


  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Streamlined workflow processes to enhance productivity and reduce operational delays.
  • Trained and mentored team members on best practices and operational standards.

Sales Manager

TYF/ Taking You Forward
02.2014 - 11.2014


  • Developed and implemented strategic sales plans to drive revenue growth.
  • Collaborated with marketing to design promotional campaigns that increased product visibility.
  • Mentored junior sales staff, fostering skills development and improving team performance.

Team Leader

VectorBPO/Leadamorphosis
02.2010 - 01.2014


  • Facilitated regular team meetings to foster communication and collaboration among members.
  • Analyzed performance metrics to identify areas for improvement and optimize resource allocation.
  • Mentored junior staff, providing guidance on best practices and career development strategies.

Sales Representative

Babbleglass Inc.
07.2008 - 01.2010


  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Recruitment Specialist

123Ten
09.2007 - 03.2008


  • Streamlined candidate screening processes, enhancing efficiency and reducing time-to-hire.

Customer Service Rep

Convergys Phil.
02.2005 - 10.2006


  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Implemented best practices for handling high-volume calls, improving response time.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Science - Computer Engineering

University of San Carlos Technological Center
Talamban, Province Of Cebu, Philippines
10.2004

Skills

  • Interpersonal skills
  • Operations management
  • Team leadership
  • Team player
  • Customer relations

Timeline

Executive Financial Advisor

Allianz PNB Life
12.2019 - Current

Sales Representative

MT Stat
10.2017 - 10.2019

Operations Supervisor

Xactcall Corp
06.2015 - 09.2017

Sales Manager

TYF/ Taking You Forward
02.2014 - 11.2014

Team Leader

VectorBPO/Leadamorphosis
02.2010 - 01.2014

Sales Representative

Babbleglass Inc.
07.2008 - 01.2010

Recruitment Specialist

123Ten
09.2007 - 03.2008

Customer Service Rep

Convergys Phil.
02.2005 - 10.2006

Bachelor of Science - Computer Engineering

University of San Carlos Technological Center

References

  • Philip James Lado, Sales Manager, 09276060881, Allianz PNB Life
  • Maureen, Delos Reyes, HR Manager, 0917-325-6252, MT Stat

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Arman Alburo