Arman Alburo
Mandaue City,CEB
Summary
Results-oriented professional with extensive leadership experience in high-stakes environments. Dedicated Financial Advisor professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational growth.
Overview
20
20
years of professional experience
Work History
Executive Financial Advisor
Allianz PNB Life
2019.12 - Current
- Developed tailored life insurance strategies to meet diverse client needs.
- Conducted thorough risk assessments to determine appropriate coverage options.
- Cultivated long-term client relationships through exceptional service and follow-up.
- Analyzed market trends to inform executive decision-making, driving the clients towards innovative solutions.
Sales Representative
MT Stat
2017.10 - 2019.10
- Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Expanded customer base through cold calling, networking, and relationship building.
Operations Supervisor
Xactcall Corp
2015.06 - 2017.09
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Streamlined workflow processes to enhance productivity and reduce operational delays.
- Trained and mentored team members on best practices and operational standards.
Sales Manager
TYF/ Taking You Forward
2014.02 - 2014.11
- Developed and implemented strategic sales plans to drive revenue growth.
- Collaborated with marketing to design promotional campaigns that increased product visibility.
- Mentored junior sales staff, fostering skills development and improving team performance.
Team Leader
VectorBPO/Leadamorphosis
2010.02 - 2014.01
- Facilitated regular team meetings to foster communication and collaboration among members.
- Analyzed performance metrics to identify areas for improvement and optimize resource allocation.
- Mentored junior staff, providing guidance on best practices and career development strategies.
Sales Representative
Babbleglass Inc.
2008.07 - 2010.01
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Recruitment Specialist
123Ten
2007.09 - 2008.03
- Streamlined candidate screening processes, enhancing efficiency and reducing time-to-hire.
Customer Service Rep
Convergys Phil.
2005.02 - 2006.10
- Resolved customer inquiries through effective communication and problem-solving skills.
- Implemented best practices for handling high-volume calls, improving response time.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Computer Engineering
University of San Carlos Technological Center
Talamban, Province Of Cebu, Philippines10.2004
Skills
- Interpersonal skills
- Operations management
- Team leadership
- Team player
- Customer relations
Timeline
Executive Financial Advisor
Allianz PNB Life
2019.12 - Current
Sales Representative
MT Stat
2017.10 - 2019.10
Operations Supervisor
Xactcall Corp
2015.06 - 2017.09
Sales Manager
TYF/ Taking You Forward
2014.02 - 2014.11
Team Leader
VectorBPO/Leadamorphosis
2010.02 - 2014.01
Sales Representative
Babbleglass Inc.
2008.07 - 2010.01
Recruitment Specialist
123Ten
2007.09 - 2008.03
Customer Service Rep
Convergys Phil.
2005.02 - 2006.10
Bachelor of Science - Computer Engineering
University of San Carlos Technological Center
References
- Philip James Lado, Sales Manager, 09276060881, Allianz PNB Life
- Maureen, Delos Reyes, HR Manager, 0917-325-6252, MT Stat