Overview
Work History
Timeline
Hi, I’m

Arjun Rawat

Taguig City,Metro Manila
Arjun Rawat

Overview

23
years of professional experience

Work History

Concentrix
Philippines

Sr. Professional I Server Engineering
01.2019 - Current

Job overview

  • Managing data center operations across globe
  • Involve in PCI audits
  • Patch Management
  • New site build out projects
  • Audits & vulnerability remediation
  • Server monitoring and fixing hardware / SW faults
  • Managing VMware ESXi servers
  • Creating VMs, Clones, taking snapshots
  • Backup using ArcServe, Avamar, Rubrik
  • Vendor coordination
  • Teach and Train Local IT team

Convergys Singapore Holdings Inc. - ROHQ
Philippines

Analyst Operating Systems
07.2014 - 12.2018

Job overview

  • Managing data center operations across globe
  • Involve in PCI audits
  • Patch Management
  • New site build out projects
  • Audits & vulnerability remediation
  • Server monitoring and fixing hardware / SW faults
  • Managing VMware ESXi servers
  • Creating VMs, Clones, taking snapshots
  • Backup using ArcServe, Avamar
  • Vendor coordination
  • Teach and Train Local IT team

Convergys India Services
Gurgaon

Analyst Operating Systems
02.2011 - 07.2014

Job overview

  • Managing APAC data center operations
  • Procure new server hardware for new project and refresh activity
  • Get the hardware installed in data centers
  • Install OS patches and necessary tools on servers etc
  • Remediate monthly patches on servers using HP Opsware server automation tool
  • Implemented and Managing VMware infrastructure
  • Backup company critical data into LTO tapes using CA BrightStor 15.1
  • Vender coordination in case of hardware failures
  • Joining bridge call in case of production outage and restoring the service
  • Trouble-shoot DC’s, DNS, and DHCP
  • Responsible for any change request for datacenter operations

Wipro InfoTech
Delhi

Server Engineer
04.2008 - 02.2011

Job overview

  • Install & configure ADS, Dynamic Host Configuration Protocol & Domain Name Service
  • Create Users/Groups accounts using scripts, assigning Rights
  • Mailboxes and email IDs; Implement Group Policies
  • Synchronize approved Patches through WSUS
  • Manage RIS Ghost server & WDS
  • Trouble-shoot DC’s, DNS, and DHCP
  • Configure and Maintain File and Print Servers including file screening/Quota Policies
  • Manage Intransa SAN and Escalation management
  • Backup & Restoration of more than 100 Critical Servers which Includes DC’s, Exchange Database application
  • Remote management & support at all India and International WBPO locations
  • Configure and troubleshoot Server RAID issue
  • Daily checking of Event Logs for all the critical Servers, deploying new Virus definitions on Servers and monitor the Disk space and Quota Limit
  • Generate and dispatch SCCM patch installation report
  • Install & Configure Exchange 2003/2007 Server- including creating, modifying and deleting User’s mailboxes, Custom Recipient and Distribution Lists
  • Providing Blackberry handheld solution; Inventory management of data center
  • Installation of manual and IP KVM switch
  • Vender coordination which including call logging, faulty part replacement and providing feedbacks
  • Conduct training sessions for L1 desktop engineers

Progressive InFoVision
New Delhi

L1 Engineer
04.2005 - 04.2008

Job overview

  • Manage all Servers and Backup servers; Install, Configure and Administer Windows 2000/2003 Operating System
  • Install, configuring and maintain ADS, DHCP, DNS and services
  • Create Users/Groups accounts and Users Profile
  • Administer and maintain File and Printer Servers
  • Maintain Symantec enterprise anti-virus systems
  • Trouble-shoot LAN clients consisting of Windows 2000 professional and Windows XP Professional
  • Provide remote support to different sites in Asia Pacific Region through Net meeting, Terminal Services, and PC Anyware for Remote management
  • Install & trouble-shoot the problem related to safeboot and give support to our other site engineers
  • Trouble-shoot problems and configuring of outlook 2000
  • Involve in mass process movements
  • Provide application level support for WBPO various projects (Compuserv, AOL, Wintech, Dell, WAMU, Celestica, Uniliver, MSN, Verizon, AOLUK Broadband etc.)

Landmark Infonet Pvt Ltd.
New Delhi

FM Engineer
05.2003 - 04.2005

Job overview

  • Scoping; As Onsite Engineer provided support on Server and Client of Exchange and Various Application
  • Took backups using NT backup
  • Trouble-shoot problems and configuration of Outlook 2000
  • Maintaining Hardware & trouble-shoot all hardware and software problems
  • Administer & maintain File and Printer Servers & application servers
  • Install, update and manage Symantec antivirus
  • Remote tech-support through Net Meeting and VNC
  • Assembling and configuring PC and Printer maintenance

Sam Tech India Pvt. Ltd.
New Delhi

Technical Support Engineer
05.2002 - 04.2003

Job overview

  • Administration of Windows XP, Office 2003 network and maintenance of File and Printer Servers
  • Maintain & take backup of database servers
  • Maintain and install software’s and OS on Desktops, Laptops
  • Manage System Users accounts
  • Maintain Hardware & trouble-shoot all hardware and software problems
  • Install, update and manage Symantec antivirus
  • Manage NHAI toll collection software

Timeline

Sr. Professional I Server Engineering
Concentrix
01.2019 - Current
Analyst Operating Systems
Convergys Singapore Holdings Inc. - ROHQ
07.2014 - 12.2018
Analyst Operating Systems
Convergys India Services
02.2011 - 07.2014
Server Engineer
Wipro InfoTech
04.2008 - 02.2011
L1 Engineer
Progressive InFoVision
04.2005 - 04.2008
FM Engineer
Landmark Infonet Pvt Ltd.
05.2003 - 04.2005
Technical Support Engineer
Sam Tech India Pvt. Ltd.
05.2002 - 04.2003

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Arjun Rawat