Arjun Singh Rawat
Windows Server Administrator
Taguig City
Summary
A detail-oriented and performance-driven Server Engineer with over 20 years significant experience in successful cost-effective network and server administration. Core competencies include Administration of Active Directory (Domain Controllers) in Windows 2003, 2008, 2016, 2019 & 2022 Environment; Enterprise Level Backup Administration using CA Bright store Arc serves 15.1; Microsoft Exchange server backup; Installation and Administration of DNS & DHCP in Windows 2022 Environment; Installation and Administration of RIS (Symantec Ghost Server) & File & Print Servers and Installation and Administration of WSUS & WDS Servers, AWS cloud. Hands-on experience in Installation, Configuration, Managing and Administration of Microsoft Windows based Network, which includes Windows 2022 server, Windows 2019/2016/2003 server, Windows 2000 server and windows XP; backup of Microsoft Windows based network; managing and diagnosing AD, DNS, DHCP, File & Print Server; Installation and Administration of WSUS, RIS & WDS Servers; Management of Intransa SAN PCU20, IP5500. Profound knowledge of CA BrightStor ARCserve 11.5/12.0/15.1, Symantec Backup Exec 11d/12d/2010 and VERITAS Netbackup Professional 3.5/6.5. Sound knowledge of VMware products. Highly evolved communication & inter-personal skills.
Overview
23
23
years of professional experience
8
8
Certifications
2
2
Languages
Work History
Sr. Professional I Server Engineering
Concentrix
01.2019 - Current
- Managing data center operations across globe
- Involve in PCI audits
- Patch Management
- New site build out projects
- Audits & vulnerability remediation
- Server monitoring and fixing hardware / SW faults
- Managing VMware ESXi servers
- Creating VMs, Clones, taking snapshots
- Backup using ArcServe, Avamar, Rubrik
- Vendor coordination
- Teach and Train Local IT team
Analyst Operating Systems
Convergys Singapore Holdings Inc. - ROHQ
07.2014 - 12.2018
- Managing data center operations across globe
- Involve in PCI audits
- Patch Management
- New site build out projects
- Audits & vulnerability remediation
- Server monitoring and fixing hardware / SW faults
- Managing VMware ESXi servers
- Creating VMs, Clones, taking snapshots
- Backup using ArcServe, Avamar
- Vendor coordination
- Teach and Train Local IT team
Analyst Operating Systems
CONVERGYS INDIA SERVICES
02.2011 - 07.2014
- Managing APAC data center operations
- Procure new server hardware for new project and refresh activity
- Get the hardware installed in data centers
- Install OS patches and necessary tools on servers etc
- Remediate monthly patches on servers using HP Opsware server automation tool
- Implemented and Managing VMware infrastructure
- Backup company critical data into LTO tapes using CA BrightStor 15.1
- Vender coordination in case of hardware failures
- Joining bridge call in case of production outage and restoring the service
- Trouble-shoot DC’s, DNS, and DHCP
- Responsible for any change request for datacenter operations
Server Engineer
WIPRO INFOTECH
04.2008 - 02.2011
- Install & configure ADS, Dynamic Host Configuration Protocol & Domain Name Service
- Create Users/Groups accounts using scripts, assigning Rights
- Mailboxes and email IDs; Implement Group Policies
- Synchronize approved Patches through WSUS
- Manage RIS Ghost server & WDS
- Trouble-shoot DC’s, DNS, and DHCP
- Configure and Maintain File and Print Servers including file screening/Quota Policies
- Manage Intransa SAN and Escalation management
- Backup & Restoration of more than 100 Critical Servers which Includes DC’s, Exchange Database application
- Remote management & support at all India and International WBPO locations
- Configure and troubleshoot Server RAID issue
- Daily checking of Event Logs for all the critical Servers, deploying new Virus definitions on Servers and monitor the Disk space and Quota Limit
- Generate and dispatch SCCM patch installation report
- Install & Configure Exchange 2003/2007 Server- including creating, modifying and deleting User’s mailboxes, Custom Recipient and Distribution Lists
- Providing Blackberry handheld solution; Inventory management of data center
- Installation of manual and IP KVM switch
- Vender coordination which including call logging, faulty part replacement and providing feedbacks
- Conduct training sessions for L1 desktop engineers
L1 Engineer
PROGRESSIVE INFOVISION
04.2005 - 04.2008
- Manage all Servers and Backup servers; Install, Configure and Administer Windows 2000/2003 Operating System
- Install, configuring and maintain ADS, DHCP, DNS and services
- Create Users/Groups accounts and Users Profile
- Administer and maintain File and Printer Servers
- Maintain Symantec enterprise anti-virus systems
- Trouble-shoot LAN clients consisting of Windows 2000 professional and Windows XP Professional
- Provide remote support to different sites in Asia Pacific Region through Net meeting, Terminal Services, and PC Anyware for Remote management
- Install & trouble-shoot the problem related to safeboot and give support to our other site engineers
- Trouble-shoot problems and configuring of outlook 2000
- Involve in mass process movements
- Provide application level support for WBPO various projects (Compuserv, AOL, Wintech, Dell, WAMU, Celestica, Uniliver, MSN, Verizon, AOLUK Broadband etc.)
FM Engineer
LANDMARK INFONET PVT LTD.
05.2003 - 04.2005
- Scoping; As Onsite Engineer provided support on Server and Client of Exchange and Various Application
- Took backups using NT backup
- Trouble-shoot problems and configuration of Outlook 2000
- Maintaining Hardware & trouble-shoot all hardware and software problems
- Administer & maintain File and Printer Servers & application servers
- Install, update and manage Symantec antivirus
- Remote tech-support through Net Meeting and VNC
- Assembling and configuring PC and Printer maintenance
Technical Support Engineer
SAM TECH INDIA PVT. LTD.
05.2002 - 04.2003
- Administration of Windows XP, Office 2003 network and maintenance of File and Printer Servers
- Maintain & take backup of database servers
- Maintain and install software’s and OS on Desktops, Laptops
- Manage System Users accounts
- Maintain Hardware & trouble-shoot all hardware and software problems
- Install, update and manage Symantec antivirus
- Manage NHAI toll collection software
Education
Diploma - Computer Science & Engineering
BBM - undefined
Skills
Windows 2000
Windows 2003
Windows 2008
Windows 2012
Windows 2016
Windows 2019
Windows 2022 Server
Rubrik
BigFix
HP Opsware
Viking
Hyena
WhatsUp Gold v80
CA BrightStor ARCserve 175
Symantec Backup Exec 11d
Veritas Net backup 65
Veritas NetBackup Professional 35
HP SIM
DELL Open Manager
HP Opsware server Automation
Certification
Microsoft Certified Software Engineer (MCSE)
Executiveprofile
A detail-oriented and performance-driven Server Engineer with over 20 years significant experience in successful cost-effective network and server administration., Administration of Active Directory (Domain Controllers) in Windows 2003, 2008, 2016, 2019 & 2022 Environment, Enterprise Level Backup Administration using CA Bright store Arc serves 15.1, Microsoft Exchange server backup, Installation and Administration of DNS & DHCP in Windows 2022 Environment, Installation and Administration of RIS (Symantec Ghost Server) & File & Print Servers, Installation and Administration of WSUS & WDS Servers, AWS cloud, Windows 2000, Windows 2003, Windows 2008, Windows 2012, Windows 2016, Windows 2019, Windows 2022, Rubrik, BigFix, HP Opsware, Viking (Wipro Server monitoring Tool), Hyena, WhatsUp Gold v8.0, CA BrightStor ARCserve 17.5, Symantec Backup Exec 11d, Veritas Net backup 6.5, Veritas NetBackup Professional 3.5, HP SIM, DELL Open Manager, HP Opsware server Automation, Highly evolved communication & inter-personal skills.
Employmentsnapshot
- Concentrix, Sr. Professional I Server Engineering, 01/01/19, Present
- Convergys Singapore Holdings Inc. - ROHQ, Operating System Engineer IV, 07/01/14, 12/31/18
- Convergys India Services, Gurgaon, Analyst OS, 02/01/11, 07/31/14
- Wipro InfoTech, Delhi, Server Engineer, 04/01/08, 02/28/11
- Progressive InFoVision, New Delhi, L1 Engineer, 04/01/05, 04/30/08
- Landmark Infonet Pvt Ltd., New Delhi, FM Engineer - (Ministry of Finance), 05/01/03, 04/30/05
- Sam Tech India Pvt. Ltd., New Delhi, Technical Support Engineer, 05/01/02, 04/30/03
Personal Information
- Location Preference: Delhi/NCR
- Passport Number: E1482897
- Date of Birth: 06/05/80
- Marital Status: Married
Awards
- Winner of superstar support of month award in CONVERGYS
- Winner of quarterly ACE award in CONVERGYS
- Winner of FEATHER IN THE CAP spot award (2008) for introducing and implementing Windows Deployment Services (WDS) in WIPRO BPO
- Awarded as best FME in Q4, 2007-08
- Awarded for my contribution towards immensely to Service Delivery and depicted high level of commitment, dedication towards my work
Timeline
Sr. Professional I Server Engineering - Concentrix
01.2019 - Current
Analyst Operating Systems - Convergys Singapore Holdings Inc. - ROHQ
07.2014 - 12.2018
Analyst Operating Systems - CONVERGYS INDIA SERVICES
02.2011 - 07.2014
Server Engineer - WIPRO INFOTECH
04.2008 - 02.2011
L1 Engineer - PROGRESSIVE INFOVISION
04.2005 - 04.2008
FM Engineer - LANDMARK INFONET PVT LTD.
05.2003 - 04.2005
Technical Support Engineer - SAM TECH INDIA PVT. LTD.
05.2002 - 04.2003
B.I.T. - Diploma, Computer Science & Engineering
NIIBM - BBM,