Ariel Tuazon
Capas, Province of Tarlac,PAM
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Encoder
HEOHAN MARKETING WORLD CORP.
Angeles City, Province Of Pampanga, Philippines
02.2023 - 09.2025
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Enhanced team efficiency by maintaining organized electronic files and records.
Customer Service Representative
HONGSHENG GAMING TECHNOLOGIES INC.
Pasig, Metro Manila, Philippines
01.2021 - 10.2022
- Assisted in training new representatives on company policies and service protocols.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Maintained product knowledge to effectively address customer queries and concerns.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Information And Computer Systems
Ramon Magsaysay High School
España Boulevard, Sampaloc, ManilaNo Degree -
Legarda Elementary School
Craig St, Sampaloc, Manila, Metro Manila03-2011
Skills
- Fast learner
- Workflow management
- Data review and verification
Timeline
Encoder
HEOHAN MARKETING WORLD CORP.
02.2023 - 09.2025
Customer Service Representative
HONGSHENG GAMING TECHNOLOGIES INC.
01.2021 - 10.2022
Information And Computer Systems
Ramon Magsaysay High School
No Degree -
Legarda Elementary School