Professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER
BEZ EVENTS SPECIALIST TEAM CORPORATION
Makati City, Metro Manila, Philippines
05.2025 - Current
Streamlined event logistics to enhance operational efficiency and reduce costs.
Oversee warehouse operations for all client's inventoriables
Managed vendor relationships and negotiating contracts.
Developed and implemented standard operating procedures to improve workflow's consistency.
Analyzed operational data to identify trends and drive process improvements.
Trained and mentored staff on best practices in event management and operations.
Monitored project timelines and budgets, ensuring adherence to organizational goals.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
BILLING AND COLLECTIONS SUPERVISOR
NEW ORIENTAL CLUB88 CORP.
Parañaque, Metro Manila
12.2022 - 03.2025
Direct assigned tasks and provides assistance as needed.
Recommend strategies and procedures, if needed, to further improve collection functions to ensure collection targets are achieved.
Supervised collections team, ensuring adherence to company policies and legal regulations.
Implemented streamlined workflows, improving efficiency in accounts receivable operations.
Analyzed collections data to identify trends, informing strategic decision-making for outstanding accounts.
Resolved escalated customer issues, maintaining high satisfaction levels while recovering overdue payments.
Conducted regular audits of collection processes, ensuring compliance and mitigating risks associated with delinquent accounts.
Enhanced collections efficiency by implementing and monitoring strategic collections plans.
Maintained a high level of customer satisfaction through professional communication and dispute resolution tactics.
Mentored junior staff members on best practices in debt collection techniques and procedures.
Improved team productivity through ongoing coaching, training, and performance evaluations.
Reduced delinquency rates with proactive account management and timely followups.
Recommended and implemented techniques to improve productivity and cut costs for company.
Trained collections agents and reviewed work to reach compliance with legal requirements and company policies.
ACCOUNTING OFFICER
NEW ORIENTAL CLUB88 CORP.
Parañaque
11.2017 - 11.2022
Monitored cash flow activities, advising on financial strategies to optimize working capital management.
Improved efficiency of accounts payable and receivable processes, resulting in faster payment collection and vendor payments.
Assisted with budget preparation and monitoring, ensuring alignment with company goals and objectives.
Collaborated with external auditors during annual audits, providing accurate documentation for efficient review process.
Managed cash flow effectively, ensuring sufficient funds were available to meet operational needs while optimizing investment opportunities.
Maintained compliance with regulatory requirements by staying up-to-date on changing tax laws and filing deadlines.
Developed strong relationships with vendors and clients to maintain timely payments while negotiating favorable terms.
Performed detailed financial analysis on business operations, supporting management decisions regarding resource allocation and profitability enhancements.
Provided guidance to junior staff members on accounting best practices, fostering a culture of continuous improvement within the team.
Supervised accounting department operations and of team up to 6 employees.
Cooperated with senior leaders to create operating budgets and initiate financial planning.
PAYABLES
Processed invoices and expense reports with high accuracy to ensure timely payments.
Reconciled accounts payable transactions with general ledger entries for financial integrity.
Monitored account aging reports, ensuring timely follow-up on outstanding payments to vendors.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Maintained good working relationships with vendors and resolved disputes.
Improved vendor relationships through diligent communication and prompt issue resolution.
Evaluated financial records to detect errors and discrepancies.