Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Argen Pearl Pasco

Argen Pearl Pasco

Customer Service Representative
Angeles City, Pampanga

Summary

Dynamic customer service professional with experience at IQorPH, adept at resolving conflicts and enhancing customer satisfaction. Skilled in data collection and call center operations, I excel in high-pressure environments, demonstrating adaptability and empathy to foster loyalty and repeat business. Committed to delivering prompt, effective solutions to customer inquiries.

Overview

2
2
years of professional experience

Work History

Customer Service Representative (T-mobile)

IQorPH
08.2024 - 06.2025


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

DOWINNPHIL INC.
09.2023 - 08.2024
  • Respond to customer inquiries about booking reservations, ensure a clear, concise and helpful communication style.
  • Navigated difficult situations with poise, delivering prompt and satisfactory resolutions.

Education

Bachelor Of Science In Accountancy (Undergraduate) - Accounting

GenSantos Foundation INC.
General Santos City

Skills

Customer service

Timeline

Customer Service Representative (T-mobile)

IQorPH
08.2024 - 06.2025

Customer Service Representative

DOWINNPHIL INC.
09.2023 - 08.2024

Bachelor Of Science In Accountancy (Undergraduate) - Accounting

GenSantos Foundation INC.

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Argen Pearl PascoCustomer Service Representative