Ara Geraldine Maraon
Sibagat, Agusan Del Sur
Summary
Dynamic and highly organized professional with a strong background in community and customer service. Seeking leverage exceptional interpersonal skills and problem-solving expertise in a full-time Call Center role. Proven ability to manage multiple priorities with a positive attitude and commitment to meeting team goals through active listening and effective time management.
Overview
5
5
years of professional experience
3
3
Languages
1
1
year of post-secondary education
Work History
Cashier
Tammy's Emporium
06.2024 - 12.2024
- Delivered high-quality customer service by welcoming patrons and accurately determining their specific needs.
- Managed high-volume financial transactions via cash, check, and credit with 100% accuracy.
- Maintained a balanced cash drawer through meticulous accounting practices at the end of every shift.
- Enhanced team productivity and morale by proactively assisting colleagues during peak hours.
Formandee (Training and Stewardship)
Missionary Sisters of Mary
05.2021 - 05.2024
- Facilitated group sessions, prayer recollections, and retreats for diverse audiences, including students and lay ministers.
- Demonstrated a commitment to continuous personal, spiritual and academic growth through intensive training programs.
- Provided support and guidance to peers, fostering a collaborative and respectful environment.
House Helper and Pet Sitter
Maraon Residence
12.2023 - 04.2026
- Managed sensitive and personal information with the highest level of discretion and privacy.
- Streamlined daily operations and optimized organizational systems to ensure smooth household functioning.
- Ensured consistent quality and safety standards while following precise instructions for pet care and maintenance.
Education
Bachelor Of Science - Accountancy
Father Saturnino Urios University
Butuan, Province Of Agusan Del Norte, Philippines 2021 - 2021
Senior High School -
Fatherr Saturnino Urios College of Sibagat, Inc.
Poblacion, Sibagat Agusan Del Sur 2020 - 2021
Skills
Communication: Exceptional language proficiency in English, Filipino, and Cebuano; skilled in active listening and building rapport
Customer Relation: Experienced in identifying customer needs, and fostering brand loyalty
Technical Proficiency: Advanced user of Microsoft Office, Google Workspace, and Canva; adept at learning new software and systems quickly
Operational Excellence: Strong organizational skills, information literacy, and a high level of accuracy in transaction handling
Timeline
Cashier
Tammy's Emporium
06.2024 - 12.2024
House Helper and Pet Sitter
Maraon Residence
12.2023 - 04.2026
Bachelor Of Science - Accountancy
Father Saturnino Urios University
2021 - 2021
Formandee (Training and Stewardship)
Missionary Sisters of Mary
05.2021 - 05.2024
Senior High School -
Fatherr Saturnino Urios College of Sibagat, Inc.
2020 - 2021
Languages
English
Filipino
Cebuano