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Associate Principal Engineer

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To pursue a challenging and successful career which enables me to leverage my skills and offers me a consistent positive atmosphere to learn new technologies and implement the same for the betterment of business.

A professional manager with over 18 years of experience in the banking industry. Proficient in all aspects of bank management and operations, including Trade Finance, Customer Service, and Staff Coordination. Combines exemplary service skills, thorough industry knowledge, and innovative management techniques to ensure organizational success.

Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Experienced professional with a strong background in technical and software troubleshooting. Demonstrates exceptional problem-solving abilities and attention to detail, ensuring service level agreement compliance and effective incident management. Proficient in Microsoft Office, ServiceNow, and CRM Dynamics. Adept at team collaboration and communication, committed to delivering outstanding customer service and achieving organisational goals with a proven track record in workflow prioritisation and end-user training. .

APRIL ROSE LUMBAN

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KYC Senior Analyst

Credit Maintenance Analyst (Australian Client)

Customer Sales Professional

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Bachelor of Science - Business Administration — Major in Human Resource Development Management

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KYC Senior Analyst

Credit Maintenance Analyst (Australian Client)

Customer Sales Professional

Bachelor of Science - Business Administration — Major in Human Resource Development Management

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