April Rose Cubillas
Summary
Dedicated customer service with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Office Staff Assistant
LifemaideasyPH
Cebu City, Cebu
07.2022 - 03.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Monitored security to help maintain equipment, data and information safety.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Private Tutor
Jimwen Construction
Cebu City, Cebu
01.2016 - 07.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Developed student confidence through positive reinforcement strategies.
- Generated handouts and learning materials to enhance education.
- Monitored student progress closely and used software resources to organize milestones and compile reports.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Generated reports and provided feedback to students, supporting personal learning and development.
Education
Bachelor In Arts Of Political Science - •Political Ideas •Ideologies Institutions •Polic
Pagadian Junior College
Pagadian City 04.2019 - 03.2021
Skills
Filing and data archiving
Scheduling
Travel coordination
Office administration
Office management
Mail handling
Database Management
Staff Management
Human resource laws
Timeline
Office Staff Assistant
LifemaideasyPH
07.2022 - 03.2023
Bachelor In Arts Of Political Science - •Political Ideas •Ideologies Institutions •Polic
Pagadian Junior College
04.2019 - 03.2021
Private Tutor
Jimwen Construction
01.2016 - 07.2022