April Joyce Quisay
Tacloban City, Province Of Leyte,LEY
Summary
Proven administrative professional with a strong background in file management and customer relations, honed in reputable institutions. Excels in streamlining processes to enhance efficiency and accuracy. Skilled in document preparation and verbal communication, consistently improving office operations and client satisfaction.
Overview
8
8
years of professional experience
Work History
Administrative Aide I
Department Of Agrarian Reform
Tacloban City, Province Of Leyte
02.2024 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted in the preparation of presentations and reports, ensuring accurate data representation and clear messaging.
- Improved office efficiency by streamlining administrative processes and implementing new organizational systems.
Administrative Aide I
Eastern Visayas State University
Tacloban City, Province Of Leyte
11.2016 - 02.2024
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
- Ensured accuracy in documentation by proofreading materials, maintaining records, and updating databases regularly.
Medical Records Clerk
Allied Care Experts Medical Center (ACE)
Brgy. 78, Marasbaras, Tacloban City
04.2020 - 11.2020
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
CSSR Staff
Allied Care Experts Medical Center (ACE)
Brgy. 78, Marasbaras, Tacloban City
04.2019 - 10.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Student Assistant
Eastern Visayas State University
Tacloban City, Province Of Leyte
07.2016 - 12.2018
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
Bachelor of Science - Information Technology
Eastern Visayas State University
Tacloban City, Province Of Leyte, Philippines03.2017
High School Diploma -
Leyte National High School
Tacloban City, Province Of Leyte, Philippines03.2013
GED -
Tigbao Diit Elementary School
Tacloban City, Province Of Leyte, Philippines03.2009
Skills
- Verbal Communication
- Scheduling appointments
- Document Preparation
- File Management
- Time Management
- Critical Thinking
- Computer Skills
- Customer and client relations
- File Organization
- Data Entry
Timeline
Administrative Aide I
Department Of Agrarian Reform
02.2024 - Current
Medical Records Clerk
Allied Care Experts Medical Center (ACE)
04.2020 - 11.2020
CSSR Staff
Allied Care Experts Medical Center (ACE)
04.2019 - 10.2019
Administrative Aide I
Eastern Visayas State University
11.2016 - 02.2024
Student Assistant
Eastern Visayas State University
07.2016 - 12.2018
Bachelor of Science - Information Technology
Eastern Visayas State University
High School Diploma -
Leyte National High School
GED -
Tigbao Diit Elementary School