Apple Joy Dimayacyac

Provided coverage option information to assist clients in protecting assets.

• Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
• Reported policy changes and company conditions affecting customer satisfaction.
• Tracked progress of all outstanding insurance claims.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.

• Accomplished sales goals and boosted revenue by 80% through product knowledge and customer relationship management.
• Developed and executed sales presentations as well as both internal and external product training workshops.
• Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
• Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Maintained up-to-date knowledge of competitor products and pricing in market served.

• Monitored sales team performance, analyzed sales data and reported information to area managers.
• Attracted new clientele and developed customer relationships by hosting product-focused events.
• Collaborated with upper management to implement continuous improvements and exceed team goals.

• Communicated with clients to understand property needs and preferences.
• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
• Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
• Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
• Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
• Educated clients on sales and buying processes and advised buyers on making decisions.